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Change the water and clean your fountain more frequently to prevent this. Housing/Filter Housing: here the water is pumped up through the housing to, cycle through the charcoal filter and out the spout to create a free-falling stream, Replaceable Charcoal Filter: is a 3-layer carbon filter with granulated carbon, made from coconut shells. 0000033084 00000 n If the water is making too much noise, add water to the fill line and reduce the flow using the flow control knob. If the noise stops when plugged back in, it's possible that some debris is caught on the impeller. How do I get my pets to drink from the fountain? 0000011555 00000 n If there is evidence of hard water build-up inside the pump, try adding plain white vinegar inside the pump's cavity (without the impeller) and allow it to soak for 10-15 minutes. When hand-washing, use a bottle brush, aquarium brush, soft sponge, or brushes included in the Fountain Cleaning Kit and dish soap. 0000123448 00000 n By Clean all fountain parts in soap and water before reassembling the fountain. Washing your filter will allow the soap to seep into the pores and this cannot be removed, making the filter unusable and unsafe for your pet. 0000030496 00000 n The filter is not required for normal operation of the fountain, but it does significantly improve the overall cleanliness and taste of the water for your pets. Hard water will cause calcium deposits to build up in the pump's cavity, blocking the impeller from spinning. Bowl: the bowl is the foundation of the fountain and houses the motor. Get help from our experts 24/7 1-800-672-4399, Pet Standard Premium Charcoal Filters for PetSafe Drinkwell Fountains. Chewy reserves the right not to post any content, and the right to edit or delete any content, if it contains any of the following types of content or otherwise violates these Terms and Conditions: By submitting any content to Chewy, you represent and warrant that: You agree to indemnify and hold Chewy (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, liabilities, damages (actual and consequential), and expenses (including, without limitation, reasonable attorneys' fees) of every kind and nature, known and unknown, arising out of a breach or alleged breach of any of your representations and warranties set forth above, your violation of any law or the rights of a third party, or any use of any content submitted by you. If you find a leak, you can attempt to patch it or call Customer Care about replacing the fountain. The address cannot be validated and cannot be saved. 746 0 obj <> endobj xref 746 39 0000000016 00000 n removed by taking the motor apart (See section Motor Maintenance). The knob is attached to the motor and can be. It is not dishwasher safe.). The waters not flowing as much as it used to. This can cause the pump to overheat and stop functioning. push down until it clamps around the knob. Using the fountain outside can damage the pump. If it has any frayed or exposed wires, your pet may have been chewing on the cord. Replacement Charcoal Filter - Ceramic Pet Fountains, PAC19-14088 - English, Franais, Nederlands, Deutsch, Italiano, Espaol, PAC19-14088 - English, Suomi, Svensk, Norsk, Dansk, , The fountain is dishwasher safe except for the motor and cord. After that, you can clean the fountain, replace the filter, and refill the fountain with regular water. 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If there are no visible cracks in the bowl, place the fountain on a towel to see where the leak is. 0000009089 00000 n 2022 Radio Systems Corporation All Rights Reserved. 0000087844 00000 n 0000001892 00000 n 0000123526 00000 n Please browse the site with one of the following supported browsers for the best shopping experience. 0000001547 00000 n Set up the fountain without plugging it in. These filters are compatible with the Drinkwell Mini Fountain as well as all Drinkwell fountains. Please read this entire guide before beginning. This time frame will usually only take a few days, and it is very rare that a pet will refuse to use the product entirely. They are safe to use with your pet's drinking water. Visit our store for Live Crickets, Live Fish and Live Small Pets. By No, the filter cannot be rinsed in anything but water. Thank you! THE PUMP IS NOT DISHWASHER SAFE! Either wash it in the top rack of your dishwasher or hand-wash these parts. The organic charcoal used in the filters is made of coconut shells. For any content that you submit, you grant Chewy and its licensees, successors, and assigns a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from, sell, distribute, and exploit such content (including, without limitation, your name, user name, picture, likeness, voice, and biographical information), and any material based thereon or derived therefrom, together with any other material, edited or altered as Chewy sees fit, in any manner, in any and all media (whether now known or hereafter devised), throughout the world, for any purposes whatsoever (including, without limitation, for purposes of advertising or trade), without compensation to you. Keep curious pets away from the charcoal filter. 0000123010 00000 n Sign up today for the latest news, promotions and more from PetSafe Brand. Filters for Drinkwell products generally need to be changed every 2-4 weeks, but this depends on the instructions for your particular Drinkwell fountain. 0000001076 00000 n The charcoal filter removes bad tastes and odours from the water and catches large particles and debris from re-circulating back into the water. Housing Cover (Lid): the housing cover snaps in place over the filter housing. Over time, debris gets stuck in the outer fabric of the filter, making it more difficult for the water to pass through it. Breed Guide. These filters are a little over 5 1/4 inches x 3 1/4 inches. on Aug 2, 2018 Thank you for your feedback. If you have the Original fountain, you may need to remove the pump to properly clean around it. With a 360 Plastic or Stainless Steel fountain, the more spouts on the top, the weaker the water flow for each spout. Unplug the fountain for 15 seconds. Make sure the fountain parts are rinsed thoroughly after cleaning the fountain. Pour soapy water inside the motor cavity and clean with a small round brush like the one found in the Fountain Cleaning Kit. If the pin has completely dislodged itself from the motor, it cannot be placed back into the motor cavity properly and the motor will have to be replaced. hb```b``e`2@(x, uWU\ii}P]/%(lZ%dYV. Report. which way does the filter go into the foutain ? The filter removes bad tastes and odours to improve the taste of the water and catches hair and small particles to keep the water cleaner. Report. Look for visible cracks in the bowl. 0000002959 00000 n Report. By * Registered in the U.S. Patent and Trademark Office. This way your pet can get used to drinking from the fountain without the noise and splash of running water. Chewy does not guarantee that you will have any recourse through Chewy to edit or delete any content you have submitted. This black stuff is loose charcoal from the filter and is completely harmless for your pet to drink. Try switching to a top with one fewer spout opening. 0000123878 00000 n Report. The dimensions of the filters are 3.4 x 0.2 x 5.3 inches. Flow Control Knob: the black knob that attaches to the motor which will adjust, the rate of water flow. The filter absorbs bad tastes and odors as the water, passes through and helps keep the water tasting fresh and more appealing to, Pre-filter: a small intake grate that will catch large particles such as hair and, kibble before they reach the filter. This binding prevents impurities them from returning to the water. The charcoal filter should be changed every 2 to 4 weeks, depending on the number of pets using the fountain. 0000002416 00000 n 20122022, manualsdir.comAll rights reserved. If the motor is not humming, try replacing the pump. If the motor is humming, try cleaning the motor, making sure nothing is stuck around the impeller. Cookies Policy. Watch your pet when he drinks to see if this is the cause. To replace, slide back into place over the flow control knob and. Wash the impeller in soapy water, removing hair and other gunk that has collected around it. If you have used your fountain outside, the pump may need to be replaced. 0000006567 00000 n Re-assemble fountain, replacing the filter and pre-filter as needed. Will these filters fit the cats rule watering system. Rinse all parts well before returning to the fountain. 0000023731 00000 n Re-plug in fountain. These replacement filters are compatible with PetSafe Drinkwell fountains. Unplug the fountain then plug it back in. The pre-filter can be removed by pulling up on, the lip at the top. Place the fountain where desired. If your pet is prone to chewing, visit your local hardware store and purchase a conduit cover to protect the cord. The charcoal filter removes bad tastes and odors from the water and catches large particles and debris from re-circulating back into the water. Customer service is at the heart of everything we do. By 0000005821 00000 n Sometimes it takes a few minutes for the motor to start pumping water once it's refilled or plugged in. Here are a few tips to help encourage your pet to use the fountain. If water doesn't flow after 5 minutes, try these troubleshooting tips: Unplug and re-plug the fountain into the same outlet. Eventually, the holes become clogged and can no longer remove impurities. If the pump was exposed to low water levels for a prolonged period of time, the pump's motor may have burned out and the pump may need to be replaced. The pump must be cleaned every 2-4 weeks to ensure proper function. Some filters may shed more charcoal than others due to differing consistency of charcoal in each batch of filters, so don't be surprised if some filters leave behind more charcoal dust than others. Once your pet is somewhat used to the fountain, remove other water sources. There are several possible causes for a fountain to stop working. 0000001742 00000 n Never let the water in the bowl get below the minimum fill level. Pour soapy water inside the motor cavity and clean with a small round brush like the one found in the Fountain Cleaning Kit. For troubleshooting and detailed cleaning instructions, visit. By Try rubbing a small amount of vegetable oil onto the magnetic pin with a cotton bud to lubricate the impeller. This is a new object added to their environment, so give your pet enough time to get used to the fountain at their own pace. Sorry, there are no stores found close to your location. Can these filters fit into the mini pet safe water fountain? Some fountains hum a little louder than others. Report. Some pets are prone to spilling. Motor or Pump: a small submersible aquarium pump that can be dismantled for, cleaning. Plug in the fountain for short periods of time, until your pets begin to feel comfortable. Would you like to visit our US site? Rinse all parts thoroughly afterwards. Remove pump from fountain, before cleaning (See Motor Maintenance). Sorry, there are no stores found matching your search. Lack of regular cleaning may result in the pump becoming clogged with pet hair and food debris. None of the content that you submit shall be subject to any obligation of confidence on the part of Chewy, its agents, subsidiaries, affiliates, partners or third party service providers and their respective directors, officers and employees. Ratings and written comments are generally posted within two to four business days. A low humming noise is normal, but it should not be loud. The Big Dog and Original fountains may be noisier due to a loose impeller pin. 0000020041 00000 n Something went wrong. Wash the impeller in soapy water, removing hair and other gunk that has collected around it. If you have more pets or notice more debris, a slimy feel, or decreased water flow in your fountain, you should clean it more often. on Aug 11, 2018 If the pump has been in regular use for several years, it may be old and need to be replaced. You're browsing our international site. Ve2v@W&\,SYfHWk\OmIj}3tXoQP. Try setting it to a lower flow setting. These filters are similar to the ones used in fish tanks. Report. on Jun 1, 2019 The flow of water should enter through the polyester side and out of the charcoal side which is dark in color. To prevent this, you can purchase a cord cover from most hardware stores. If I have a whole house filtration system are these filter necessary? Pre-filters can usually be changed less frequently. The fountain is to be used indoors only. These filters are 100% compatible with PetSafe Drinkwell Brand Pet Fountain models. Clean the fountain, especially around the motor. 0000096523 00000 n Soap residue may cause the sliminess. 0000032960 00000 n To reduce mold and mildew, soak the fountain in a 90% water, 10% bleach solution for 15 minutes. PetSafe Drinkwell Premium Carbon Filters, aboutPetSafe Drinkwell Premium Carbon Replacement Filters, 50% off VIP package + earn 1,000 Rewards points ($5 value) | Use code 89382 - Book Now >>, Enroll Today & Start Earning Toward Your First $5 Reward. What are the dimensions of these filters in inches? By on Jul 21, 2018 Original pet fountain - 1.5 litres (61 pages), Platinum pet fountain 5 litres (29 pages), Big dog pet fountain - 8.5 litres (28 pages), Big dog pet fountain - 8.5 litres (40 pages), Manual will be automatically added to "My Manuals", Petsafe Drinkwell Platinum Operating Manual, Pet Care Product Petsafe DrinkWell Operating Manual, Pet Care Product Petsafe Drinkwell Operating Manual, Pet Care Product Petsafe drinkwell Operating Manual, Pet Care Product Petsafe Drinkwell Instructions Manual, Pet Care Product Petsafe Drinkwell Big-Dog Pet Fountain Operating Manual, Pet Care Product Petsafe Drinkwell Big Dog Pet Fountain Product Manual, Pet Care Product Petsafe Drinkwell DOGCKA-RE Operating Manual, Pet Care Product Petsafe Drinkwell DOGCCN-RE Operating Manual, Pet Care Product PetSafe Drinkwell Zen Fountain Manual, Pet Care Product Petsafe Drinkwell Sedona Product Manual, Pet Care Product Petsafe Drinkwell Butterfly Quick Start Manual, Pet Care Product Petsafe Do-It-Yourself Dog Kennel Assembly Instructions Manual, Pet Care Product Petsafe Deluxe In-Ground Cat Fence Operating Manual, Pet Care Product PetSafe Deluxe In-Ground Radio Fence Operating And Training Manual, Page 9: Replacement Parts And Accessories. Clean your fountain completely. Water quality can also affect the pump and how well it runs. Guaranteed Fit The only filter brand guaranteed to fit PetSafe Drinkwell Original, Platinum, Big Dog, Multi-Tier, Outdoor Dog, Mini, Everflow and Zen Pet Fountains, Fresh Water Activated carbon water filter made from coconut shells removes bad tastes and odors from water, keeping it fresh; change every 2-4 weeks to maintain water freshness, 50% More Carbon PetSafe Drinkwell branded filters contain 50% more carbon than generic brands for better and longer-lasting filtration. Were committed to giving you expert advice to ensure you always receive the very best. A small toothbrush might work too, or anything that can reach all the way inside the cavity. www.petsafe.net/support for the full Operating Guide. The use of Internet Explorer is not supported on the Pet Supplies Plus website. The pump cord also features a. removable inline plug for easy attachment. Control your pet's indoor & outdoor access. Check the cord. 0000005247 00000 n Report, By Can I rinse the filter with soap to use it again? 0000017873 00000 n Your issue has been submitted. Please try again later. Discover more about man's best friend on Aug 23, 2018 0000096484 00000 n (On that page it says you don't carry them but it says they take these filters so I'm confused.). By submitting your email address in connection with any content you submit, you agree that Chewy and its third party service providers may use your email address to contact you about the status of your review and for other administrative purposes. Filter positions will vary by the model of the fountain. If your pet prefers to drink running water from the faucet or shower, your pet will probably get used to the fountain very quickly. We are unable to advertise the price of this product. These Customer Reviews and Q&A Terms and Conditions ("Terms and Conditions") and Chewy, Inc.'s ("Chewy") Terms of Use found here govern your conduct associated with the Customer Review and Q&A service offered by Chewy. Lift the impeller (which looks like a small white propeller) out of the motor. When turning on the fountain or replacing the filter, the motor may make more noise than usual. If it is, you can purchase a fountain mat or other water-resistant mat to place under the fountain. Be sure to rinse every part thoroughly before re-assembling the fountain. on Aug 7, 2017 Lift the impeller (looks like a small white propeller) out of the motor. To remove these deposits, clean the fountain parts with a 90% water, 10% vinegar solution. Fill the fountain with water up to the max fill line. 0000004776 00000 n The pre-filter will snap around the neck of the flow control, knob which will lock it into place. Sometimes water around the fountain is caused by pets drinking. on Aug 21, 2018 The filters do not purify the water. 0000122971 00000 n By Try adding plain white vinegar inside the pump's cavity (without the impeller) and allow it to soak for 10-15 minutes. A cotton swab or small toothbrush might work too, or anything that can reach all the way inside of the cavity. Report. 0000003821 00000 n Use filtered or purified water instead of hard tap water to prevent this. 0000123088 00000 n Privacy Statement on Jul 2, 2019 The charcoal filter is made of organic coconut shells. 0000087883 00000 n Clean all fountain parts in soap and water before reassembling the fountain. Chewy reserves the right to change, condense or delete any content on Chewy's website. on Aug 8, 2018 Please correct the address. When refilling the bowl, make sure to add water before turning the fountain on. CarePlus Pet Insurance and Wellness Plans, Are these the filters that fit the orchid PetSafe Current Pet Fountain? "^ Do I need to use a filter with the fountain? You could also try securing the cord to the floor with duct tape. Allow the impeller to soak in a separate bowl of vinegar for the same duration of time. The fountain parts and pump are not UL approved for outdoor use. 0000026436 00000 n Remove the filter from the fountain, then add tuna juice or bouillon to the water until your pet is used to the new product. (Please note: if you have the Avalon or Pagoda fountains, the filter housing should be hand washed. 0000021206 00000 n trailer <<586B73735136400D94C6386002708600>]/Prev 1126951/XRefStm 1547>> startxref 0 %%EOF 784 0 obj <>stream Use of the content you supply does not violate Chewy's Privacy Policy, Terms of Use and these Terms and Conditions and will not cause injury to any person or entity. Allow the impeller to soak in a separate bowl of vinegar for the same duration of time. There may be a faceplate cover over the impeller than can be pulled up with a coin or fingernail. Check the setting on the flow control knob to make sure it is set to max. Pumps last for several years with proper cleaning. Rinse the filter in cold water before placing it in the fountain to prevent this. There may be a faceplate cover over the impeller than can be pulled up with a coin or fingernail. See below for full cleaning steps. You acknowledge that you, and not Chewy, are responsible for the contents of your submission. Do you know of a teacher who may be interested in having a classroom pet? All content that you submit may be used at Chewy's sole discretion. You can also change the foam filter. Clean the pump and motor. Gently but firmly press down on this pin to re-seat it into its proper place in the motor. If there is a white chalky substance in the fountain, your fountain may have a mineral deposit build-up from hard water. 0000003381 00000 n They taper off on one side to fit down into the fountains so the 3 1/4 inches will be at the widest part. 0000003933 00000 n If you have multiple pets or dogs use the fountain, the slimy feeling may be caused by your pet's saliva.