These shoes may look cute but they are far from cute for your feet. So uncomfortable I thought my feet were going to fall off. Claim your profile to access Trustpilots free business tools and connect with customers. I plan to buy in a variety of colors. I chatted with someone from customer service just to gauge their responsiveness and the person was very nice and informative. If you would like to get on our Event list, we would love to have you! Worst purchase. My foot actually doesn't touch the shoe when it's on. Ordered the Lightwood color. Required fields are marked *. It's hard to find well made leather shoes, and these really fit the bill. I usually wear a 6.5-7. I have been able to read and understand the Privacy Policy and I agree to receive personalized commercial communications from Ferent.shop through email. heels. Information provided by various external sources. Ill be getting a refund if ever, bc I get absolutely no response back. Thats a personal call on your level of comfort for beauty! I attempted to return their error and was denied. Your email address will not be published. So they cannot locate the correct tracking number. When we learned this, we were all in!! You cant reach anyone by phone only email, and all you get back is an auto-generated email. The Schutz isnt as comfortable but not to the untrained foot! I bought a pair of Manolos and a pair by the brand Schutz (Megan Markel is always seen in this brand) to compare the two. I found this style to be larger & roomier than I'm use to. So bad, I can't imagine ever looking at this brand again. Followed-up again last week and no response.Do yourself a favor and avoid this company. I have a narrow foot; size 7-7.5 in flats, 7.5 in heels, and the 7.5 was too small on me. El almacenamiento o acceso tcnico es necesario para crear perfiles de usuario para enviar publicidad, o para rastrear al usuario en un sitio web o en varios sitios web con fines de marketing similares. Customer service is trash. I horrible customer service. love them!! Darn! QVC is not responsible for the availability, content, security, policies, or practices of the above referenced third-party linked sites nor liable for statements, claims, opinions, or representations contained therein. It is wildly popular in Brazil, but a little less known in America. Good support in the arch. I must've bought this 3 times in hopes it would fit and feel comfortable. What are the characteristics of human person. Great purchase! Their shoes are not good quality either! The brand is owned by Arezzo, which was started by Alexandre Birman and his father. You need to size up on these. I have ordered 7,5 for my 7 size, they are fit normally, but if they were 8 size may be they'll be more comfortable. These are as lovely in person as online, but they run at least a half size small. Here are 8 tips for writing great reviews. Shop Now! Its a pretty and sexy trend. The embossed leather looks and feels super plasticky and the ankle area is too loose, Seems like they changed the style of this boot slightly since it's been around for a couple years. Find amazing Schutz Shoes: high heels, flats, pumps, boots platforms, mid heels, sneakers and wedges. They did not cause any discomfort as other heels typically do. I received my shoes and they are LOVELY. They looked great and made my legs look amazing! Darn! I would need a size 38. Me and others have had a nightmare experience. I first got them in a 6.5, they were huge and hard as a rock. What is Information Technology Explain with examples? The only con is that the ankle strap doesn't have a stretch gore so you can't buckle it really tight without it being constricting. I ordered the black crocodile embossed leather bag looks exactly like the picture BUT the bottom of the bag is poorly made I am nervous that when and if I do use it that my belongings will fall out thats how terribly made the bag is Im so disappointed bc I loved the style and they stated its genuine leather so I figured it was worth the 225$ I was definitely mistaken! The 9 is perfect. Danced till midnight on concrete and yes, my feet and legs were killing me the next day. Absolutely terrible customer service on their end. I decided to investigate the style and main brands. I received a pair of shoes that were so wide that I could have put two of my feet in them. The Shutz brand runs true to size but the PVC area for toes is larger and looser. I thought this company was reputable as it is sold at Saks, Nordstrom but it's terrible quality and even worse customer service. 2022 Trustpilot, Inc. All rights reserved. El almacenamiento o acceso tcnico que es utilizado exclusivamente con fines estadsticos annimos. Inscrivez-vous pour recevoir les courriels Shopbop. At first all I wanted was to exchange for a different size now, I all I want is my money back. *You're signing up to receive QVC promotional email. However, they run large so I would size down a half size to a full size. The most comfortable heel I own! Livraison internationale express GRATUITE et retours FACILES, Livraison express l'international GRATUITE, Shopbop, Congo - Rpublique dmocratique du Congo (CD). but run half or even one size smaller. I'll never deal with you again!!! Awful online business they say to call but theres no phone number on the website, i ordered my grad shoes from them and they got sent to the wrong house, trying to get in contact with someone is impossible, when i finally did they told me they would talk to the warehouse and email me tommorow, they never did and i had to go to one of there stores far away to get shoes and still had to pay for a new pair and then they told me to return the other, if i could give less stars i would, i also ordered them on may 17 and they still wernt delivered, awful buisness to try to contact and they probably dont even care. Any heel Ive ever purchased has been a total nightmare. Runs small, please size up half a size from your usual size. Should have bought a half size smaller. I had to return mine because they were too big. This is obviously, not a shoe that I would wear to do a lot of walking in. Both 100% make an outfit and bothalways fit. Oh and dont dare buy a size youre unsure of online with a final sale - they will try to deny you a return. Sad but true. I ordered a size US 8, based on their recommendation, and found them too large to even walk in. These have to be one of my favorite shoes. I love these shoes. From now on buying my boots from Freebird by Steve Madden!! Pretty shoe in all colors. For the latest in luxury brands & exclusive collabs. I am size 38 (or 7. I reordered my normal size and they fit perfect. really cute. These are fabulous shoes! Beautiful soft leather. Most bloggers feature the Manolo Blahniks. Very comfortable shoes! For anyone interested in a fit review for reference - I have long, narrow feet, and I am typically a size 9.5 (39.5/40) - I got the 9.5 in these. perfect for summer. Pathetic thieves. These are like a nude almost taupe color. I shouldve read the reviews before purchasing anything from here. I had to chase them for the reimbursement of the first pair. Learn how your comment data is processed. I always enjoy your newsletters! Some people at the event bought multiple pairs (ok, lots of people did!). These are very narrow and seem to be on the smaller side,but the strap across the toe is actually too wide. Dont order from them because if something you cant return . I can wear an 8 but never a 7. I thought maybe they would be ok in the next size down (6).Still too big. I might reorder in an 8.5. I thought this was a reputable USA shoes company, but Im disappointed with the shoes and customer service. No response. This brand is what we have been searching for! I ordered shoes and never received them. I went one size down and these fit me very well. It's a very thin material, where I could see my toenails peeking through the material and I keep my nails extremely short. Note: I am a 7.5 (37.5 European Sizes) in most shoes. Otherwise, I'm satisfied with this purchase. This company needs to be reported. The platform makes the shoes easy to walk in. The heal placement, pitch of the heal and support is incredible. When they did, the amount they reimbursed was $33 less than what I paid! ASOS Jumpsuit (fits true to size) | Schutz Shoes | Manolo Blahnik PVC Shoes. If you have any doubt about what size choose, do not hesitate to contact us. I purchased these shoes and the first time as I am about to wear them to a wedding- the front strap broke as I was putting them on. Very on-trend and very classic at the same time. Ive been trying to get in touch with customer service,NO ANSWER. Size up a whole size! We're sorry.This item is not available at this time. Gorgeous, statement shoes that are well made and have a price point that works for almost everyone. I hope others have found them wearable - but, alas they were a fail for me. But they run small. El almacenamiento o acceso tcnico es estrictamente necesario para el propsito legtimo de permitir el uso de un servicio especfico explcitamente solicitado por el abonado o usuario, o con el nico propsito de llevar a cabo la transmisin de una comunicacin a travs de una red de comunicaciones electrnicas. I received the shoes which were too small emailed the company several times the wrong date of order was typed on my packing slip and will not accept my order number or my email address. I am so annoyed! El almacenamiento o acceso tcnico es necesario para la finalidad legtima de almacenar preferencias no solicitadas por el abonado o usuario. I read the reviews before purchasing and they were spot on. Find recent orders, do a return or exchange, create a Wish List & more. I was really apprehensive to order from this company after reading reviews here, but I have to say: My experience was great. I ordered sandals for my wedding. Im a size 6 but in Schutz Im more comfortable in a 6.5. Log in. Same review as other Schutz shoes from my same order: These are as lovely in person as online, but they run at least a half size small. This is because when you go back to their site to find your return label, it just generated a whole new one. The neutral suede has turned out to be the best ever in terms of complimenting my darker complexion. The product was defective so I contacted Customer Services right away upon delivery. We are talking about the Brazilian shoe brand, Schutz! That being said - don't expect it to feel like your old pair of Chucks or Uggs. Cant air up to 15 days for a re shipment of new size or refund. Ordered a size 8.5 (up from my usual 8) and fit perfect. You can sign up here! This is your outfit. Forgot? El almacenamiento o acceso tcnico que es utilizado exclusivamente con fines estadsticos. Also wished it was more comfortable or cushiony. I have a pair of their boots which are a little better and some flat gladiators that are cute but stay away from any heel. Ha! However, I always invest in the forever wardrobe staples. They just don't fit well and there's no arch support. Schutz won't reimburse fully for defective product, They sent the wrong size and won't take them back. This Schutz brand is defintily the way to go if you love this look! Some labels may be new to the world, or simply new to you, either way works for us! One disappointed customer. Enjoy! Thanks Kelly! Comparable to the Manolo Blahnik 'Chaos Cuff' sandal at a fraction of the cost. I have asked them to explain why I was not fully reimbursed given that the return was due to a defective product. Am usually a 7, ordered a 7.5 and they are barely long enough for my foot. Very sleek and classy but sexy shoe. Your email address will not be published. They didnt fit because the sizing is incorrect and I am now stuck with 170 dollar shoes that dont fit me and they wont exchange for the correct size. I chose black and the tan! This wan't a show-stopper for me. The phone number that I called ..no one responds ..the chat customer service is unhelpful and not available during the hours listed..The manufacturer should hire a new customer service team..The manufacture also does not warrantee their shoes for damage you will be stuck with it.. unless you bought it from a reputable store such as Nordstroms or Bloomingdales.. I have these in black and neutral. Runs a half size small. The 'neutral' color looks to be light mauve to me. Im a 8.5 but I purchased a 9. Great quality. I placed my order and received confirmation and then shipping info in a very timely manner. They are made of luxury materials, at a luxury price point, and THEY ARE EXQUISITE! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Thats how uncomfortable these shoes can be. Please proceed with caution. Spring Wedding to Attend? Not a lot of money for a shoe that looks as nice as the high end brands, so glad I bought them! Detailed with Alexandere Birman's signature-yet-understated knots and designed to provide plenty of boost, these sophisticated sandals will be your next going-out go-to. The shoe is absolutely gorgeous!!! Why? I love these. I want them in every color. Amazon Has Some but Cant confirm they are Real Deal. It finally fit, but was so uncomfortable! There are a few things I invest it: designer handbags and designer shoes. Normally 8.5 and 9 is perfect. I was about to give up, but saw that it came in 5.5. Your email address will not be published. Will blend in with many things. These shoes have GREAT quality, which is matched by a sharp price point. You don't deserve a star! I wore them for about four or five hours then my feet were done. I loved the style and the color in nude. The heal placement is also different. How can you discriminate against someone? The price point of the Schutz brand for the same style shoe is $180. I have a narrow foot; size 7-7.5 in flats, 7.5 in heels, and the 7.5 was too small on me. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Oh and they are totally sexy! My shoes turned up and they were too big so i sent them back, and it has been over 3 weeks and still no refund, i have emailed them so many damn times, and they haven't even replied, one time i emailed them saying i have sent back my shoes, but haven't got my refund and they came back with a return label, i have already done that. I order a GREEN avva shoes.then I received RED Avva shoes in the mail. I checked the box and it showed a 9. Customer service is nonexistent; you have to REQUEST a return if you want to return anything, and customer service doesn't respond for WEEKS. They were a little loose on the toe strap but I'm going to put a foot ball cushion on the bottom which will fill it in more and also give me extra cushion. Match to many tipes of dresses, jeans etc. So comfortable! These sandals are so cute and comfortable. Remember me I might reorder in an 8.5. They have no cushion at all. I recommend ordering a half size up. So I took them to a shoe repair shop to have the strap across the foot narrowed. It didnt hurt to have Alexandre Birman himself drop by; he was in town from Brazil for fashion week, and we were thrilled to have him there to meet and mingle with our guests!! I dont buy trendy looks unless super discounted. I will never purchase another pair of shoes from Schutz. Bummer because they are very pretty! Take a look at our shopping guide or contact us: Monday-Friday 9-20h CET. They run true to size, but I have a very narrow foot. Unfortunately my pair had a very noticeable scratch on the top strap so I'm doubting the quality of this brand or retailer. Shop Schutz Here (sold out) | Amazon Has Some but Cant confirm they are Real Deal | Lower Cork Heal Schutz (almost sold out) | Ankle Strap (goes in and out of stock) | Few In Stock Here. This is my second pair of Schutz in this style. Having said that, if I wanted to buy the PVC for the look I would 100% buy the Schutz brand. The front strap was perfect for my slightly wide foot. We love them so much that we recently held an event with Schutz at their Madison Avenue store to kickoff NYFW! The shoe does not run small, but actually runs large! Asian & Pacific Islander Designers & Owned Brands, true to size but leather ankle holder looked like it has been used 50 times. Please select all the ways you would like to hear from us. We'd love to learn more about your shopping experiences on Zappos.com and how we can improve! I purchased them for a wedding, wore them for about 20 minutes of the rehearsal, was experiencing the worst pain I've ever felt in my feet, had to run to a shoe store and purchase another pair that I was able to wear for the rest of the rehearsal and wedding the next day. Anyone can write a Trustpilot review. There is no way someone can walk in these without getting blisters. Shoes are really cute and I sized up half a size as per reviews and they fit well. The heel height is perfect and the arch support is moderate. I needed them for a wedding, the shoes are now oos online in my size after waiting over a week since my return was processed by them, and no idea when. Horrible. They are definitely a great style, but why is the leather so hard. I'm so excited to have finally found this color, and Schutz are always comfortable, sturdy, beautiful, and made well. Save yourself the hassle and skip these. Customer service non-existent/unresponsive. Ordered these based on all the rave reviews, and while I usually am fine with level of quality of Schutz shoes, these really missed the mark. Your little toes get stuck in the webbing and it's not pretty. Schultz you suck! I had initial concerns that my foot might slide to the front or sides, as this is a very delicate shoe, with not much to itwhile I agree that an elastic ankle strap would be more helpful - the shoe stayed on with no issues. I'm very upset I wasted money on these shoes I will never be able to wear again. Awful time getting a hold of customer service. The Cinderella glass slippers of the moment! See something questionable or offensive? And I'm rough on shoes! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Get curated amazon discount codes and first notice of amazon shop ups right in your inbox! i don't think you could even break them in. Its plastic. A password will be sent to your email address. You've run out of room for more hearts. I also ordered the Green (from the Schutz website). I would give no stars if possThey say they have refunded my money but the money has not actually been refunded. I eventually had to call a local store in Beverly Hills and was told to send the boots to their store. I invest in Manolos because dude knows how to make a comfortable heal. Hottest Jewelry Trends Seen During NYFW , how to get your start in the fashion industry, a stylist's guide to organizing your closet, executive & professional wardrobe styling. They dont respond to my emails.Terrible company, The terrible service, I try to return but they dont except!!! But they're actually comfortable for a 4 inch heel. I love them! I have never made a review before but i am sorry this is just made me so mad. Hello, long legs! Schutz quality is top notch. B Brian Atwood, Stuart Weitzman, Charles David. Beautiful shoe, but doesn't fit well at all. Have you heard of it? Just completely cracked in two pieces. Companies can ask for reviews via automatic invitations. 1995-2022 QVC, Inc. All rights reserved. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. Ill never order from this place ever again!!! Really horrible shoes and even worse customer service. Your feet can get a bit sweaty. Darn! For this price, you can't go wrong. I ordered a pair of size 9 boots in September and when I decided to wear them in December they were extremely large. The shoe is a full size too large so I am ordering the tan color in a seven. Love these shoes, but alas one should not dance the night away in 4in. Can never have enough cushion if you ask me. I re-ordered a new pair of the same sandals on the website shortly thereafter. Beautiful shoe! Fit true to size. Sorry, we are currently unable to report this review. Because of the colour and design all you see and notice is the sparkle of the gems. They are now refusing to refund me and stating that they cannot track the shoes. I wish there were additional colors. We cannot recommend this brand enough. Save your hard earned money for a retailer that deserves your business. Extremely aggravating and time consuming, especially for mediocre shoes. I am frequently in heels for work and personal life, and will say these are among the more comfortable heels I have worn, especially considering the height and construction. I have narrow feet, but these were excruciating across the top of the forefoot. Has no phone number does not answer emails also tried the chat never responded I am out of $140.00 and I am pissed to say the least. A very expensive and painful single wear. All shoe sizes are wrong!!! I am very happy with my purchase, I highly recommend them. In case youre not familiar, Alexandre Birman is a famous shoe designer, whose highly covetable shoes are worn by every celebrity youve ever heard of, and loved by The Style That Binds Us as well! Dont think they will survive with their current subpar operation standards. Normally wear a 7.5 and ordered an 8 based on other reviews. I checked the boots and they sent a 9.5 in a 9 box. My mother puchased these shoes for me for Christmas (a size 8 and I am true to size). These sandals are beautiful and give the illusion of floating gems. So pretty and perfect! Wore them comfortably for 8 hrs. Required fields are marked *. If they do return, they don't return taxes you paid and charge you twice for the shipping a double price! They offer no bend or support for feet. I have found that Schutz sandals run about 1/2 size small, so order up. I mean it. Get sneak previews of special offers & upcoming events delivered to your inbox. Sin una requerimiento, el cumplimiento voluntario por parte de su proveedor de servicios de Internet, o los registros adicionales de un tercero, la informacin almacenada o recuperada slo para este propsito no se puede utilizar para identificarlo. Schutz shoes run 1/2 size small, so order up. Dont risk it. Very stylish, comfortable even after being worn for several, 4-5, hours. They are a pretty shoe and a nice neutral color, I ordered the lightwood, that I plan on wearing with dresses. Snug fit (not too snug) so they don't slide off with each step like some other slides. I just loosened the strap and it still seems to stay put. >. Terrible , I called today but they dont care about this, Will never shop here again. Based on previous reviews, I ordered 1/2 size larger and they were too big. Im so glad to hear that, Pam! I wore them twice so far, and just love them! Love these simple, sexy shoes! With these heals your ankles are invisible so the illusion of legs for days is darn right awesome. Love this shoe! Not only were these painful to the structure of the feet, they also peeled a good amount of skin off my feet. Schutz has a very similar aesthetic, at a really smart price point. I would do 0 stars if i could. the shoes are absolutely NOT true to size, which would be fine if they allowed you to exchange sizes but they do not.There is no holiday return extension as most stores have so that you can buy Christmas gifts and return them after the holidays. The are perfect, dressy, casual, elegant and perfect color. Not much arch support for my foot but didn't expect it with a heel this high. No return from Canada! I sent them and email, I got a reply saying, theyll get in touch with me in 2business day and I still havent heard back from anyone. They said that given the product was defective (I had sent photos), I could return it free of charge - which I did. I wore the first time to a outside wedding and was in the shoes 7 hours! I am normally a solid 8. When we get excited about a designer or store, we cant keep it to ourselves! Perfect timeless boots, made of nice and soft leather, but they really do fit a full size larger. Oops! We use cookies to optimize our website and our service. Previously recorded videos may contain expired pricing, exclusivity claims, or promotional offers. Gestionar el Consentimiento de las Cookies. Your email address will not be published. I have a lot of shoes, I buy a lot of shoes. Normally, Schutz sizes are small. We curated a shoppable edit of our favorite shoes by Schutz!!! During a wedding. Bunch of Thieves!!! I wore it from 5PM until 2AM for a wedding, which included a lot of walking and dancing. I am in shock and shook I will be taking legal action against them. I'm a 7.5 and have a narrow foot. I might reorder in an 8.5. We have figured out that Brazilians can really design sexy, fun, shoes!!!! So, this PVC fashion trend had me curious. Like Dihann Caroll always said, the legs are the last thing to go, so if all else isnt working out in your body, show off them legs, girls! The Manolos run small. Now, dont get me wrong. Worst experience I have ever had dealing with a shoe company. I finally got someone to respond to a chat on their website, but they offered very little help other than an apology- still have not refunded me or sent merchandise. Verification can help ensure real people write reviews about real companies. I wish I could leave less stars. Sleek, sexy, stylish and best of all, comfy! Had to go up a half size. I was able to chat with them online, and now am unable to do so. All Rights Reserved. Sizing may vary depending on the model. But I returned because the material is not high quality. Let us know. Bogus company dont waste your time or money. I found them to be true to size and very nice in quality. I did a return request and returned them through fedex with the generated label from the website. Even one pair shoes doesnt look like new !!! The neutral is a beautiful color and suede. Wear a killer pair of shorts, a romper like this and girl, your legs are rocking! Customer service doesn't call back or email back. I cant even sell the shoes because the straps are too short. Executive & Professional Wardrobe Styling, How To Get Your Start in the Fashion Industry, Stylist's Guide To Organizing Your Closet. They were slightly long - but probably not enough to size down. Love Shultz brand. QVC's Privacy Statement does not apply to these third-party web sites. Tus datos personales se utilizarn para respaldar tu experiencia en este sitio web, para administrar el acceso a tu cuenta y para otros fines descritos en nuestra privacy policy. We absolutely love bringing brands to your attention! Each pair of the PVC Manolo Blahniks cost over $650. We use dedicated people and clever technology to safeguard our platform. Dispatch is so long, customer service is horrific and fake, shoe quality is so bad, comes up small, I have never come across a company this bad. You minds well wear razors. But these have managed to withstand my roughnessno tap on heel needed yet! 20092022 - Zappos.com LLC or its affiliates, Be the first to shop the newest home stylesnow on Zappos!, Say Goodbye to Stress with Our Back-to-School Guide!. Combat-boot-inspired (but still feminine), these leather lace-up boots are a style, Rounded toe, lace-up front, removable shoelaces, combat-inspired silhouette, Approximate measurements: Heel 1-1/2"H; Sole 1"H; Shaft 5"H; Opening circumference 9-1/2", Measurements were taken using a medium size 9; measurements may vary depending on size, Leather upper/lining; synthetic insock/outsole. Received multiple compliments. I have a narrow foot; size 7-7.5 in flats, 7.5 in heels, and the 7.5 was too small on me. The fit is true to size albeit a bit narrow although that could be from my feet in flip flops all the time this felt a bit tight. The shoes are uncomfortable, I try to explain them. Great with a dress or jeans. These are the most uncomfortable sandals I've ever worn. Unfortunately the first (and only) time I wore them was en-route to work - I only had them on for 3 minutes and had to detour to the shop for shoe gels and band-aids - which were useless. Copyrights 2021 KPI Media LLC. Do you read your comments? Love this shoe. I love the shoes but because of the height, they are not great for hours and hours of wear. This is just my experience, but I could not imagine anyone wore these before mass producing them. Phone number goes nowhere. And BAD customer service! This is a problem with their own site and customer service, and I am paying for it. Awful! They have no support whatsoever and your feet are hurting badly within minutes. Enjoy! True to European sizing. Same review as for other Schutz shoes I bought in the same order- These are as lovely in person as online, but they run at least a half size small. All reviews are published without moderation. Disgusting disgusting disgusting avoid avoid avoid this company like the plague. Thanks for following! PVC shoes are all the rage right now. Light wood is a great neutral color and was a very sexy shoe. However, if they were ones that 'gave' over time (which I don't believe they would - very stiff) I would size down a half. Get no one over the phone , and no response back for my return.