The Oven Wont Heat to the Right TemperatureThis could be a problem with the temperature sensor, the gas igniter or the heating element. I'll report back if that works or doesn't work. Thanks for the explanation of how thermostats works on gas ovens; makes sense that it would just overshoot, to keep an average temp of the set temp. And yes, hugely inconvenient for any appliance, nevermind one that one uses daily (and that cost an arm and a leg). This is a very poor recipe for customer satisfaction. The convection fans are pretty loud, but it's good to have them available.3. The CC has the adjustment in the shaft. 2. The tech can't tell what is wrong and I'm confused as well. Today the repair tech was back out, parts in hand. If the oven door still wont shut, the door sensor may need to be replaced. So it looks like minor repairs aside, the small oven is fine; I just need the big oven calibrated to go hotter. Their prices are good and, even more importantly, they stand behind their products! For folks in the Dallas metro area, consider Capital Distributing (no relation to Capital Cooking, makers of CC) when you are buying your kitchen appliances. Not sure if the directional instructions in eHow write-up apply to CC, but it might be good to start with. All Rights Reserved. Finally, if you're dealing with a direct buyer (no broker assisted) be ready to negotiate. 0000091841 00000 n
Get ideas from magazines. Porcelain sinks do need to be well supported, but not with wood or clips. 0000001536 00000 n
If theres a loose connection here, tighten it. Clean any food debris out of the burner with a toothpick or some compressed air. I'm shocked that these little niche brands that rely so much on word of mouth, and hardcore cooks' forums like these to promote their little known products, seem to have such abysmal quality control and customer service. My broiler works unexpectedly slow. Today, in preparation for the technician, I checked to see that the oven is empty and noticed the "spill" and decided, belatedly, to wipe it up with a damp paper towel. 0000001056 00000 n
ADVICE RE 30 Slide-in Induction top Range. I will be calling for service. 0000002144 00000 n
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It would seem igniters would be stocked in shop however dials and cosmetic parts would need to be ordered. I was surprised by this. We have a very large selection of items here. Plywood supporting a stainless steel sink is not a recommended procedure. There could also be another problem, like a kink in the gas line. Houzz uses cookies and similar technologies to personalise my experience, serve me relevant content, and improve Houzz products and services. Worth area). I would like a technician to try to calibrate the oven thermostats and align the dials when they come to replace the bottom plate/burner cover, but for now, it's good to know my range is almost 100% functional, super powerful, and 20-30% less than Wolf. 0000078273 00000 n
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Yikes. One other surprise: The stainless steel top has some surface damage from the grates. Clean the grate, cap and case while youre at it. 2. I consider myself very lucky to be able to return it. A stainless steel Pete's Sink Mount Kit does not shrink or leak, can be adjusted easily to apply constant upward pressure on sinks, and makes sink replacement a breeze. Mary Ann, you are a treasure trove of Capital Culinarian experience. Has anyone in Northern CA had experience with Capital? Worse, my wife also discovered another issue. To get to your igniter, remove the broiler or storage drawer. The tech changed it out but there doesn't appear to be anything wrong with the old one. We would have been screwed if they had not taken the range back. 0000072031 00000 n
My husband quickly turned the broiler off, though he was very apprehensive about getting close enough to the range to do this. The main oven does not heat up to the desired temperature, and even at the max setting, barely baked a frittata she was making. I called on a Monday and they came the following week on Tuesday and took about two hours to adjust the six burners and the oven knob that was sticking out about half an inch too far. 0000075688 00000 n
He removed the oven knob and used a flat heat screwdriver to turn a set screw in the shaft. I'm so excited. No one to work on it near Indianapolis? I've received money via Square Cash; I'd like to try sending money using Square Cash to avoid fees for you. The ovens do indeed work!!! I live in a large metropolitan area (Dallas/Ft. Off the Grid: Ready to Pull the Plug on City Power? trailer
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The Oven Door Wont ShutAn oven that wont shut isnt safe for use. Does crow taste anything like chicken? That seems entirely ludicrous. So after he left, we had to do the testing ourselves. 7. Measured temperatures moderately low on large oven (450 F measured, 480 F setting)3. There are a few key steps you need to take though. 0000062240 00000 n
Follow these steps to fix it:1. It has been over 3 weeks since I called Capital to request service and I am still waiting for the repair to be finished. My repair tech calibrated my oven. I ended up enlisting their help to contact Capital on my behalf to get more info about what might be done to resolve the issues. Strapped sinks do not have black/brown crud and need no maintenance ever. 0000076804 00000 n
I'll report back the results. There are different opinions on what the term "open burner" means but note that the burners on this range are "capped", which makes them very different in characteristics compared to Bluestar or Capital Culinarian or most commercial range burners. Under mount sink disaster- what would houzz do!? I'm sure Capital would like me to hush up and handle this quietly, but I think that would be a disservice to potential customers. 268 0 obj
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Clicking/non-working igniters: he said probably just need to be wiped with rubbing alcohol. 4. Technician is here and he was able to adjust the air intake on the back two burners and they both work great now, no more igniter clicking. Add up the sum of the temperature readings, and divide by the number of readings you took, to get the average temperature of the oven. 3. A few nitpicky details:1. Our comprehensive Capital Range repair guide will explain common issues, provide tips, and maybe show you how to repair your appliance. We will have to choose from what they carry, but I think they have a good selection to chose from. The resistance should rise as the temperature of the oven increases. When they inevitably shrink and leak, they endanger reinforcement rods, rot cabinets, create unsanitary conditions at the flange, and create perfect bug habitat. 0000091500 00000 n
I really do love the look, the open burners, and the power of my 60" CC. I certainly wouldn't be happy with 50 or 80 above or below (and some brands of ranges have thermostats that are that bad). If you have black/brown crud at your sink, your sink is sucking dirty sink water through capillary action right where you're preparing food for your family. The Range Burner Wont HeatIf you have an electric stove, your range burners need electricity in order to heat up. It would sometimes take them 3 or 4 days after they said they would authorize a repair for the repair company to get the go ahead. OMG, Heidi, I feel your pain. This will continue, although I am told that the longer you preheat, the less the temperature fluctuations will be. By purchasing a capital range, have I signed up for very slow service or is this possibly just a one off situation that most likely will not reoccur on future service calls? Use a screwdriver to remove the old igniter or heating element. It was there during the first visit from the technician because I remembered we commented on it. 5. It is very yellow in color, which the tech thinks indicates that it is getting too much air. Now I too wish I hadn't gotten suckered in by 23,000 BTUs and settled for a solid, reliable 15,000 BTUs in a mainstream brand. I live in Los Angeles so I had assumed that at least there would be plenty of skilled repair techs with Capital experience here in a worst case scenario. 0000004631 00000 n
Would have liked the Pro Grande, but they don't make it in a 30 and that's the real estate we have to work with. He is supposed to test the oven/broiler this time, instead of leaving it for me to do. I have no beef with the repair company authorized to do the repair. The broiler still doesn't work right. I am pleased with the product and support. I would definitely get the extended warranty, if that option were available. I've always thought if/when I replace my Bluestar--because once the extended warranty expires I'm not putting one more red cent into it, that's for sure--I'd look at Capital. It lights the burner and then continues to spark continuously, even thought the burner appears to be fully lit. Haven't baked yet, so that remains to be tested. David, that is good news, I can feel your relief :). And my husband is totally disgusted! 0000025936 00000 n
I will be requesting 2 simmer burners as well. I don't remember which direction the tech turned it, but you could start with what the eHow article says, if you can't get specific info from Capital. Bad news is that the heat is very uneven. Sinks cannot be topically re-caulked. My question has to do with the repair service. I posted about some of my experiences in Culinarian--Capital Disappointment.They sent us so many parts I can almost build a new stove myself. Broiler is fabulous, very quickly and evenly hot. Not being able to use my oven is quite inconvenient and the entire experience is very disappointing. 0000002532 00000 n
Guess it's a lot faster for other types of ranges. And when my repair tech contacted them to get more advice about the broiler issues, they had no technical advice to offer. Good luck. I said I didn't need anyone to diagnose the problem, just order the part and come do the repair. I will have my husband put it up on EBAY later today. For the home, kitchen and beyond, Capital manufactures appliances that homeowners have come to trust. But you will need a technician to install the new thermostat. Taking a closer look at what I wiped up, it looks like the oven surface has bubbled and is flaking off. If the sensor isnt working, replace it. .. landscaping is filling in. Told us that warranty work does not pay for his time to retest the range after installing the new parts. I undermount apron front sinks without pulling tops constantly. It's not brand specific. Two weeks after a part had been ordered (and not received), Capital would finally get around to sending it, but only after being nagged to do it. I invented the sink replacement business. Leslie - catching up to you and your new "country house" . And quality control. 0000008659 00000 n
Grill cover is not hinged, which is probably so you can remove it, but it's sometimes awkward to open and close it closely due to friction or getting wedged in the back.2. However, if the burners wont light, and its not the result of an obvious problem like a power outage, you should troubleshoot it. We could smell combustion fumes up to 20 feet away. 0000004059 00000 n
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Sorry about the late update, but my technician took care of all my issues shortly after my last post. Not a big deal. Not being able to go all the way to 500 F, probably not that big a deal. 0000005199 00000 n
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You can jump up and down in a strapped sink. I assume once I have it repaired that I will be satisfied - at least I hope so. Condo, Co-op, Townhouse, TIC What's the Difference? My beef is with Capital Cooking. It's a nice tight cycle of about 10 degrees above and below the set temp. Experience with the new Viking 30-inch, open-burner gas range? :), I totally get that, that will be ideal. Make professional HD photos/panning views with music shown in both Youtube and Vimeo; 4. There is no reason that it should take them so long to ship parts. Our repair tech keeps telling me to get an extended warranty. See why reducing waste in a home construction project should appeal to every architect, designer and client, Spectacular surroundings and iconic design inspiration meet in a major overhaul of a 1960s Ontario home, What to consider if you want to stop relying on public utilities or just have a more energy-efficient home, Learn what a contractors markups cover and why theyre worth it, Learn about the hidden costs and treasures of older homes to avoid budget surprises and accidentally tossing valuable features, Learn common fee structures architects use and why you might choose one over another, Check out the latest and greatest in sinks, ovens, countertop materials and more, 10 basic ingredients for a contract will help pave the way to remodel happiness, More people are redesigning their homes for the short-term-rental boom. 4. He doesn't seem to have much knowledge about the range or much interest in getting problems fixed. And when we turned the broiler off after having it on for about 20 minutes, it made a very loud exploding sound. I hope they'll adjust my dials or my thermostats. 5. So I'm happy to say that this closes the my Capital Culinarian range chapter :). Check the wires connecting the igniter to the control module. The local appliance repair firm that Capital contracts with seems to be quite busy and offers first available dates a week out. Unplug the oven and turn off the gas, if its a gas model. These are the ff: 1. .. had an idea regarding the institutional side that you may want to consider .. one of the upper windows might be charming with a very mediterranean approach of sideless sunbrella awning on a simple wrought iron bracket over the single upper .