The combined company will boast a membership community of 23 million, a catalog of 5 million items and a Gross Merchandise Value ("GMV") exceeding $1 billion. Best regards, The Vestiaire Collective team. Only way to contact is chat message or email, either way you get the robotic reply not relating to your specific issue. So the postnord representative reported it and said the empty box will be returned because I refused to accept it as stolen wallet is NOT what I was expecting for the 4200 sek I paid!!!!! Your feedback is precious to us and we would like to look into your request.Should you need to contact us, do not hesitate to use our dedicated email form here: https://faq.vestiairecollective.com/hc/en-gb/articles/360002463657-Contact-Us Our teams will contact you as soon as possible to provide you with an explanation and solution. The item I bought was not delivered and VC staff herself confirmed with Chronopost (the website itself also says its not delivered) but on the VC site says its delivered. Sign up for the Fashionista daily newsletter. This organization has been operating for approximately 10 years. And dishonesty. It turns out that I bought the item at the Supreme store and had the proof on my bank account. We thank you for your understanding and cooperation. Never miss the latest fashion industry news. Plus, inside the latest social media fashion crisis in China. Afterwards they said that item failed authentication so I would not get my money and only would receive my item back if I would pay them a shipment feeso I would pay to get my own authentic item back. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. Maximilian BITTNER, CONTACT FOR PROFESSIONALS. We will keep working to transform the fashion industry by empowering our community of fashion activists! BBB Business Profiles generally cover a three-year reporting period. This organization primarily operates in the Personal Service Agents, Brokers, and Bureaus business / industry within the Business Services sector. Vestiaire Collective USA has approximately. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Black does not suit me. The item was sent and delivered. What are the annual sales for Vestiaire Collective USA? Dear Gina,We are sincerely sorry to hear that you are not satisfied with our services and thank you for taking the time to share your experience. I have always had really good experiences with Vestiare both buying and selling. Agents and Managers for Artists, Athletes, Entertainers, and Other Public Figures, Employees & Yearly Growth Rates at This Location, The information in this chart is primarily composed of estimated or modeled data. Here are 8 tips for writing great reviews. We thank you for your understanding and cooperation. Tradesy is the leading US peer-to-peer resale platform for luxury fashion in the United States. VESTIAIRE COLLECTIVE has 300 employees at this location and generates $15.25 million in sales (USD). Contact Us. How long has Vestiaire Collective USA been in business? Dear Jenny,We thank you very much for taking the time to share your feedback with us We wish you a lovely day ahead and really hope to see you again really soon !The Vestiaire Collective team. For this sale I was supposed to receive $40 which was the amount they were sold for and without having to pay commission on the first sale which this was, this was the amount due to me. With this combination, Vestiaire Collective is poised to deliver even more value, ease, and selection to customers globally.". "It's not enough for brands to send political messages down the runway or to try and stage protest-cum-marketing extravaganzas of their own," Sola-Santiago writes. Best regards, The Vestiaire Collective team. Dear Jantana,We thank you very much for taking the time to share your feedback with us We wish you a lovely day ahead and really hope to see you again really soon !The Vestiaire Collective team. How many people work at Vestiaire Collective USA? Best regards, The Vestiaire Collective team. BBB Business Profiles are subject to change at any time. The growing popularity of long, enhanced nails has paved the way for an attentive nail-care regimen that takes cues and ingredients like Hyaluronic Acid from skin care. We will keep working to transform the fashion industry by empowering our community of fashion activists! We will keep working to transform the fashion industry by empowering our community of fashion activists! Vestiaire Collective USA generates approximately. Dear Jade R, We are sincerely sorry to hear that you are not satisfied with our services and thank you for taking the time to share your experience. Vestiaire Collective USA is located in New York, New York. Ill be looking to see if my 2 charges are refunded.Meanwhile, DO NOT ORDER ANYTHING FROM VESTIARE! Find out more by downloading the app, visiting www.vestiairecollective.com and following @vestiaireco on Instagram. 601 W 26th Street, Suite 308, New York NY 10001 . It cost me 122 including postage and import duty fees to buy a top that when it arrived was almost black. It's a commercial website, but I feel like I'm in a pyramid scheme. We use dedicated people and clever technology to safeguard our platform. They are untrustworthy and unreliable..After reading other reviews, I see that I am not the only one who has gone through this. United States. Dear Rebecca,We are sincerely sorry to hear that you are not satisfied with our services and thank you for taking the time to share your experience. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. This feature is available to paying subscribers. And the system meanwhile automatically relisted my item for sale without my knowledge! We are particularly enthusiastic about the scale we are reaching together and the associated benefits in the highly attractive US market. We will keep working to transform the fashion industry by empowering our community of fashion activists! BBB reports on known marketplace practices. Due to delay with bpost, who hands shipment to DHL, VC cancelled my sale while shipment was already on its way to buyer. Very disappointed. The Tradesy team and I are thrilled to pursue our shared mission together with the incredibly talented team at Vestiaire Collective. Launched in Paris in 2009, Vestiaire Collective is a Certified B Corporation with offices in Paris, New York, Hong Kong, Seoul,Singapore and a tech hub in Berlin. Click to learn about our subscription plans. Company Description: VESTIAIRE COLLECTIVE is located in PARIS, ILE-DE-FRANCE, France and is part of the Electronic Shopping and Mail-Order Houses Industry. As a matter of policy, BBB does not endorse any product, service or business. It was very difficult to purchase due to the different Address and unfortunately I was not able to purchase item. In recent years, Vestiaire Collective has grown at an accelerated pace in the US, which has become its largest market. 10 out of 10. While Clemons did not disclose a location, we're confident that the fashion pack will happily travel great distances to purchase cult-favorite bags from the brand. We thank you for your understanding and cooperation. Cision Distribution 888-776-0942 Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. I also have pending items I shipped and am worried about them too.I want my payment for the Fendi scarf released. See Also: Customer Service Preview / Show details, CONTACT FOR PROFESSIONALS. Tried to purchase item for birthday- however it is on another country. The same item can be declared authentic and replica within hours. They were banned from speaking for 24 hours without saying anything right and were unable to communicate with the seller about anything. BBB Business Profiles may not be reproduced for sales or promotional purposes. We will keep working to transform the fashion industry by empowering our community of fashion activists! We will keep working to transform the fashion industry by empowering our community of fashion activists! Maximilian Bittner, CEO of Vestiaire Collective, commented: "Today's transaction is a key milestone for the luxury fashion resale industry. Very frustrating! All reviews are published without moderation. I will not sell again with VC! We thank you for your understanding and cooperation. Dear Vivian,We are sincerely sorry to hear that you are not satisfied with our services and thank you for taking the time to share your experience. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I was charged a second time on my credit card, but the order did not go through. By joining forces, Vestiaire Collective and Tradesy significantly increase the size and reach of their peer-to-peer marketplaces, to the direct benefit of their sellers and buyers. Your feedback is precious to us and we would like to look into your request.Should you need to contact us, do not hesitate to use our dedicated email form here: https://faq.vestiairecollective.com/hc/en-gb/articles/360002463657-Contact-Us Our teams will contact you as soon as possible to provide you with an explanation and solution. Vestiaire Collective acquires TradesyTwo female-founded resale powerhouses have joined forces: Paris-based secondhand luxury marketplace Vestiaire Collective announced the purchase of American peer-to-peer resale platform Tradesy on Tuesday. Vestiaire Collective USA has been in business for approximately. Just don't use them, many other good consignment stores out there. Fast shipping. I contacted Vestiaire Collective to find out why I could not get on my site and they told me that I would have to send them a photo of my ID in order to reactivate my account. You can contact them by Chat, 7 days a week, 24 hours a day. Best regards, The Vestiaire Collective team, Read 2 more reviews about Vestiaire Collective. They have no knowledge of the brands that they well. I doubt they even check their items. For a quicker service, contact us between 10 am and 6 pm London time. Dear member,We are sincerely sorry to hear that you are not satisfied with our services and thank you for taking the time to share your experience. Monday - Friday. Your feedback is precious to us and we would like to look into your request.Should you need to contact us, do not hesitate to use our dedicated email form here: https://faq.vestiairecollective.com/hc/en-gb/articles/360002463657-Contact-Us Our teams will contact you as soon as possible to provide you with an explanation and solution. 2022 Trustpilot, Inc. All rights reserved. "Sellers will see their product reaching a much broader audience, in the U.S. and globally, therefore optimizing the overall sale process. Vestiaire Collective and Tradesy were both founded in 2009 by women entrepreneurs committed to transforming the fashion industry towards a more sustainable future. Its really easy to sell and once you have sold the process to send and receive payment is very straightforward. Maximilian Bittner, CEO of Vestiaire Collective, and Fanny Moizant, founder and President of Vestiaire Collective, will continue to serve in those roles for the combined company, and Tracy DiNunzio, founder and CEO of Tradesy, will become CEO of the combined US operations. The verification is an absolute scam. Morgan Stanley is serving as financial advisor to Vestiaire Collective and Dechert is serving as legal advisor to Vestiaire Collective. Its mission is to make fashion resale as big as retail, creating a more sustainable approach to commerce and shopping. Launched in Los Angeles in 2009, Tradesy has long held a strong commitment to its corporate values of Sustainability, Equity, and Authenticity. I am going to buy again from this site, Dear Mihaela,We thank you very much for taking the time to share your feedback with us We wish you a lovely day ahead and really hope to see you again really soon !The Vestiaire Collective team. Anyone can write a Trustpilot review. The designer revealed the news in an interview with The Breakfast Club. The $150.00 credit is a scam, and so is this company. Just BECAUSE I asked the seller where the item would be SENT to me, I was banned from speaking for 24 HOURS!! New York, NY. Paris-15E-Arrondissement (HQ) France. Best regards, The Vestiaire Collective team, Read 1 more review about Vestiaire Collective. All rights reserved. Control the types of companies that can be added to this list. A week later , It hasnt been released Still. PARIS and LOS ANGELES, March 15, 2022 /PRNewswire/ -- Vestiaire Collective SA ("Vestiaire Collective), the leading global online marketplace for desirable pre-loved fashion today announces the acquisition of Tradesy, Inc. ("Tradesy"), the US pioneer in the fashion resale industry. Best regards, The Vestiaire Collective team. I have many authentic pieces purchased directly from LV so as soon I saw this bag I knew instantly it was a fake. Sellers will see their product reaching a much broader audience, in the US and globally, therefore optimizing the overall sale process. , Unlock full sales materials and reports Stay on top of your Business Credit File Get full access to view your D&B business credit file now for just $39/month! With over $2 billion of pre-owned fashion sold to-date, Tradesy serves 7 million members, and boasts a catalog of millions of authentic luxury and designer fashion items from top brands, at prices up to 80% off retail. 33 Boulevard du Gnral Martial Valin. But everything else is good. They sold me a fake LV keepall. Rachel Brown calls the trend the "skinification of nails" in a piece for Beauty Independent, writing that various beauty brands are looking to "deepen their understanding of the category and expand their arsenal of nail merchandise." We thank you for your understanding and cooperation. This is definitely a cult style of management. 2021 Copyrights. If you are a professional seller please contact : [emailprotected] NEW YORK. This is NOT IT. And it literally ripped a day after I got it. Fast shipping and good communication. Shopping with Vestiaire for many years never had any problems its great never know what you may find always something special I find sellers most helpful if one is looking for something special its the place to shop Aileen, Dear Aileen,We thank you very much for taking the time to share your feedback with us We wish you a lovely day ahead and really hope to see you again really soon !The Vestiaire Collective team. Business ProfileBusiness Profile for Vestiaire CollectiveOnline Retailer, Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? I reached out to the customer service and NO RESPONSE was given!!! Sold an item and shipped in time. Likewise buying is great as Vestiare is a trustworthy site with excellent sellers, which gives me peace of mind when I purchase something Preloved. Companies can ask for reviews via automatic invitations. Ive contacted Customer Support many times to ask them about my payment only to be gaslit every time claiming the Experts will check on it and get back to me. The respective CEOs of both companies will continue to serve in their roles for the joint venture. You have previously claimed ownership and removed the profile for: Personal Service Agents, Brokers, and Bureaus, The Most Advanced Company Information Database. I was charged on my credit card, but the order did not go through. Last week, I submitted a tee by Supreme (Ref: 24603462) to be listed on their website, received an email requesting more photos of the tags and afterwards an email saying that they could not guarantee the authenticity of the product and would not list it. We will keep working to transform the fashion industry by empowering our community of fashion activists! I had a very good experience with Vestiare Colective as I have always been informed about the status of my order. All Rights Reserved. Best regards, The Vestiaire Collective team. Visit www.tradesy.comand follow @tradesy on Instagram to learn more. 500 down the drain. Alternatively, contact us via our. The platform is unique thanks to its highly engaged community and its rare, desirable inventory of 3 million items. Webcontactus.com, Visa Debit Card Phone Number Customer Service, Vivint Citizens One Loan Customer Service, Va Intake Center Janesville Wi Phone Number. ", John Doerr, a Tradesy board member and shareholder who will now become a minority shareholder in Vestiaire Collective, added: "I am thrilled to see these two mission-driven teams join forces to accelerate sustainability in the fashion and apparel industry. Buyers will be presented with an even broader selection of highly desirable pre-loved fashion goods, therefore enhancing their purchase experience." Plus, is nail care our latest skin-care obsession? By joining forces with Tracy and her team, we continue to empower our customers to drive change by making second-hand fashion a first choice. BBB is here to help. 100% of the items are curated and manually controlled by our experts! With this transaction, we confirm Vestiaire Collective's ambition to be a truly global player, promoting circularity in Europe, the US and Asia-Pacific. I was instructed to try it again with a different payment method. Vestiaire Collective USA is estimated to generate, Find more high-value prospects than any other source, Get information on 17 million companies, 50 million contacts, 6 million buildings & 18,000 industries, Access complete list of businesses in any building, Public - Everyone can view and edit (appears in search results). I have never seen such a bizarre and horrible rule on any commercial website. Its mission is to transform the fashion industry for a more sustainable future by empowering its community to promote the circular fashion movement. Consistent with Vestiaire Collective's global approach to technology, a technology hub will be formed in Los Angeles, providing invaluable expertise benefitting the combined business on an ongoing basis. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. Open a chat. In particular, since the beginning of 2022, Vestiaire Collective has been growing its US GMV at a 75% year-on-year rate. 45 Broadway, Ste 1420, New York, NY 10006. I then resold on vestiare as I was not allowed a refund and all I got was 62.00. Dear Janel,We are sincerely sorry to hear that you are not satisfied with our services and thank you for taking the time to share your experience. Are there other companies located at 601 W 26th St, New York, NY? Your feedback is precious to us and we would like to look into your request.Should you need to contact us, do not hesitate to use our dedicated email form here: https://faq.vestiairecollective.com/hc/en-gb/articles/360002463657-Contact-Us Our teams will contact you as soon as possible to provide you with an explanation and solution. This is the first time I have purchased and ordered from Vestiaire and I have never received the item nor a refund. Relisted a jacket for free for me as it didn't fit and I barely lost any money on the resale, given I paid import tax but recovered most by selling at a higher price. "Instead, activists are asking designers and brands to start taking their requests seriously, beyond clothing-based statements." from 8 AM - 9 PM ET. Apparently, Im locked out. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Dear Zanet,We thank you very much for taking the time to share your feedback with us We wish you a lovely day ahead and really hope to see you again really soon !The Vestiaire Collective team. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Customers of both Vestiaire Collective and Tradesy will significantly benefit from the companies' alliance. I told them i would file a complaint but they didnt care. Its been a long time waiting and they dont care. And the most terrifying thing is their chat rules! The best of pre-owned fashion at 30 to 70% off original retail price. I lost 60 in this transaction- really not impressed Vestiare, Dear Elle,We are sincerely sorry to hear that you are not satisfied with our services and thank you for taking the time to share your experience. When typing in this field, a list of search results will appear and be automatically updated as you type. This company is the worst disaster. Verification can help ensure real people write reviews about real companies. I wanted Navy, and the seller should have stated that it was a DARK navy as I wouldnt have bought it. Your feedback is precious to us and we would like to look into your request.Should you need to contact us, do not hesitate to use our dedicated email form here: https://faq.vestiairecollective.com/hc/en-gb/articles/360002463657-Contact-Us Our teams will contact you as soon as possible to provide you with an explanation and solution. 601 W 26th Street, Suite 308, New York NY 10001 . Dear Zandile,We thank you very much for taking the time to share your feedback with us We wish you a lovely day ahead and really hope to see you again really soon !The Vestiaire Collective team, The chat rules are absolutely ridiculous..sent a message to a seller asking when she was going to send me the item as she told me she was going to send it a few days before.Thats it banned Also, they give you a welcome discount coupon that does not work.Absolute scam and last time I bought something through them, Dear Bernardo,We are sincerely sorry to hear that you are not satisfied with our services and thank you for taking the time to share your experience. Financial terms of the deal were not disclosed.