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I might try Samsonite. Improper or incorrectly performed maintenance or repairs void this warranty. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. This warranty is intended to give you specific legal rights. To purchase American Tourister products online click here. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. Lake Lucerne: Visitor guide and contact info, How to activate Airtel prepaid SIM? Currently there are total 15 repair centers founds which are located inAbids, Ameerpet, Orient Estate, Abids Road, Habsiguda etc. Manufacturing specifications are subject to change without notice. 1. lock system is not working . American Tourister was founded by Sol Koffler in the year 1933. Phone: 212-532-7911 (ladies handbags) This attention to quality and performance is why Samsonite isWorldproof and has been for over 100 years. 7-5-21 for observance of Independence Day, Sorry for the inconvenience this is causing, Everyone stay safe - Please check back for any changes. Incidental and consequential damages are expressly disclaimed. Your email address will not be published. The zipper broke three weeks into my first trip with the luggage. Visited an AT store in Singapore-given the same sappy story-yes it is a new model less than a year old. I will pay for the cost-still no response. Contact American Tourister: Find below customer service details of American Tourister, including phone and address. We hope you can find everything you need. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Phone: 212-213-9500 (pet accessories) Pull handle/pull handle housing replacement, Dubai Repairs 0581873003 Best Repairing & Maintenance, Dubai Repairs - 0581873003 - Best Repairing & Maintenance, http://shop.bulgaratrade17.com/success-girls/what-is-the-international-date-mexican-american-dating-chinese/. We strive to keep our data accurate and up to date, but cannot guarantee that all information on this website is 100% accurate. Hi i purchased a luggage bag in 2009,november and it is under two yrs warranty, but when i went to the dealer of yours he has refused to take it for repair and insulted me, talked to me in bad manner and even threw away my warranty card as well my bag, so i just want to know IS THE WARRANTY ONLY GIVEN TO SHOW OFF, OR DO U TAKE SOME SERIOUS ACTION ? Thanks for visiting! Within Canada On All Orders Over $49*, Returns Canada Luggage Depot gives you the best selection at the best price! If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. For your information, it is still under warranty. Now I am in delhi and would like to fix the following problems. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. how can i check the originality of your bag.. Will have to search for other luggage/luggage repair shops. You can reach the below contact for queries on American Tourister products whether luggages, bags or other products. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2022 Customer Care Contacts. We hope you can find everything you need. Reach the phone numbers below for queries on new bags/luggages, prices or store locations Stores/Repair Centers Now get AIR MILES Reward Miles on all your purchases! Here are 3 official ways, 3 ways to apply for a birth certificate in Italy, How to cancel or deactivate TalkTalk account, Top 3 ways to contact TV cook Nigella Lawson, Steps to activate SpeedTalk Mobile prepaid SIM online, How to apply birth certificate in Germany? In any case, please inform us in a comment or visit our Contact us page if you find errors or missing data. Leave a feedback or report inaccurate information using the Comments form below. TheAmerican Tourister outlet is now open in Hyderabad city along with service center where you can not only buy but also request for repair services as well. American Tourister Authorized Service Center in Hyderabad, IBN7 Hindi News Channel Phone Number, Email ID, Address, KFC in Gurgaon Delivery Phone Number, Sector 14, 28, 29, 53, Bharat Gas Agency Ahmedabad Distributors & Dealers. Follow contact details below that start works from 10 AM to 8 PM. Phone: 1-800-765-BAGS (2247), Non-Luggage Enquiries Still now 4-5 months later-NOTHING. If you know any other working centers then do let me know and we will update it accordingly. Can i have it in next 7 days or shall i go legal for the same. The warranty card is for two years. Phone: 888-759-8253 (golf bags) Mark's Luggage Service is focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations. *CanadianTouristerproducts can only be serviced in Canada. We have to pay to ship to one of there repair centers. _______. I used it 2 times. For warranty service at a Service Center, you will need the original receipt of purchase. If an accident or damage has occurred, one can locate an American Tourister service center in US and around the world. It got damaged.I want service center location & address in Secunderabad,Andhra Pradesh,INDIA. The Service Center will determinewhether or notthe problem is covered by Samsonites warranty. Inspect your Product immediately after handling by anyone other than you. The relevant warranty center can be identified based on the information below: customercarehotline.com is a website that helps people contact customer service and support from leading companies around the world. [emailprotected] (general) AT is banking on its customers not to go through all the hassle and cost. If you no longer have your Warranty information, please contact canada_cs@samsonite.com with pictures of your product. Samsonite, AmericanTourister, CanadianTourister& Lipault. If you encounter any issues with the American Tourister devices, please reach out to American Touristers customer service department. I have on numerous times tried contacting the service repair shop-no one answers the phone. is 094191-35808. The service provider also offers a wide range travel accessories. Phone: 800-251-7558 (tables/chairs), Email Support All posts are published by our dedicated team of writers who curate, gather and produce relevant content for public. Still they cannot honor that. If you are not satisfied with your online purchase, you can get a refund if you return the merchandise within 30 days. Phone: 1-800-262-8282 (US) Save my name, email, and website in this browser for the next time I comment. Reach the contact for new purchases of bags, leather goods, tables etc This warranty applies for only products that have manufacturing defects. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. Service Center: The dedicated service center of American Tourister provides repair and support services for luggage, suitcases, bagpacks and other items. Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. About American Tourister You can find here carry on bags, garment bags, boarding bags, luggage sets, softside luggage, suit bag, suiters, business cases, laptop bags, and other bag accessories. sir, I purchased a trolly bag on 03/02/2010 from CSD CANTEEN. You can filter phone and address details through company stores, authorized retailers or repair centers. TheAmerican Tourister is popular because of its world famous brand, good quality and more important the sales after services availability. American Tourister Online Store Phone: 508-851-1400, American Tourister Customer Service I am branch head of a very well reputed consumer durable industry (MNC) and am really surprised to see such poor response from an international brand. Call us today, email us a photo of your damaged luggage, or fill out our online luggage repair price quote form and we will send you our price in no time. You can purchase new American Tourister products or even repair or replace your existing bags. sir, If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. Phone: 1-207-832-0814 (other countries), New Purchases How to track Myntra order online & Customer C TJ Maxx Credit Card Customer Service Phone Number, Catherine Tresa Height, Weight, Age, Wiki & Facts, Chhattisgarh CM Office Contact Number, Address, Fax & Email, UP CM Office Address, Contact Number, Fax & Email ID, Shop at Opposite Sapna/Santhosh Theatre, Located at Abids Road. My contact No. Made the purchase while I was posted in guwahati. My comment is to anyone buy a decent case not an AT one! Thanks, Denise. Please revert back immediately. Locate an American Tourister store nearest to your street here. Phone: 800-668-5593 (leather goods) Phone: 01800 904 89 00 (Mexico) Limited Global WarrantySamsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Bad luggage-worst service. Samsonite International, A 100% Canadian owned company, our everyday low prices on bags & travel goods are what we pride ourselves on. The dealer am speaking of here is: Shre Jee Services, Shankar Vihar, Vikas Marg, Delhi. If you encounter any issues with the American Tourister devices, please reach out to. . FREE Shipping The warranty provided for herein applies only to and extends for the lifetime of the first purchaser or gift recipient of the Product. We are continuously working to deliver you with the highest quality products of the industry at the lowest prices. We have listed the working repair center located in heart of the Hyderabad city with contact details below. American Tourister customer service team is well equipped and will help troubleshoot the device and resolve your issues: For Warranty Claim directly contact your warranty service provider. If you continue to use this site we will assume that you are happy with it. This case has NUMEROUS miles on it and was even used for my honeymoon in 1972. Do I have any recourse? American Tourister products have a global warranty of about 3 years. It is today a leading luggage brand that manufactures not just luggage bags but also casual and business bags, laptop cases, among others. Phone: 1-800-265-8555 (Canada) Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Kindly tell me the procedure to repair the trolly bag from your service center. The latches work and I still have the keys which still lock it. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. You can also enquire on American Tourister stores, product warranty or service centers for repair. We carry brands such as Samsonite, JanSport, American Tourister, Heys, Briggs & Riley, Air Canada, High Sierra, Baggallini, Delsey, The North Face, Eagle Creek, Pacsafe, Mancini, Ricardo Beverly Hills, Roots, Swiss Gear, Travelpro, Travelon, Via Rail, Victorinox & many more. customercarehotline.com is not affiliated/associated with American Tourister in any manner. The warranty provided herein is limited to the value of the Product. This warranty isglobaland you may have your Product repaired at any Service Center in the world. 30 Days After Purchase. Via email they stated they cannot repair as I did not have a warranty card. we have already provided the phone numbers of the customer service..you just need to call for more details :). Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. 575 West Stree, Ste. They said NO. American Tourister Head Office Please note that Canada Luggage Depot is not responsible for any charges associated with product repairs or replacements,including, but not limited to, the cost of packaging, shipping and applicable taxes. Besides contact details, the page also offers information and links on American Tourister services. Mansfield, MA 02048, USA You guys are the best! The service centers provide free repair services for products under warranty.Order Information: For any sort of help in regard with online order, status check or account give a call at +44 2031 399 058 from Monday to Friday 8 AM to 5 PM or send email to customer.care.UK@americantourister.com. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travellers. Look around our website and if you have any comments or questions, please feel free to contact us. I asked if they could just send me the parts so my shipping costs dont exceed cost of suitcases. Quality AssuranceSamsonite Travel Equipment is always performance tested, at fully loaded capacity, using our stringent quality control standards. To the extent permitted by applicable law, any implied warranties are hereby excluded. Here is the business card of the repair shop Same number-same email same result-NO ANSWER. I purchased a Tiara suitcase from a PX while I was in Viet-Nam in 1968 and I still use it. Please upgrade the current models you have. Check your Homeshop18 Order Status online. I purchased an American Tourister luggage bag in October 2010. The warranty network is applicable in more than 80 countries. Customers can call at 1-800-265-4933 to claim warranty support. Both the handles on my AT suitcase broke of after using only 3times! Time for a BBB complaint, and all should join in to show AT real customer satisfaction . locks and etc. The company was acquired by Astrum International (which also owns Samsonite) in 1993. [emailprotected] (warranties/repair) All information on this website has been gathered from corporate websites, social media, and customer feedback. DO NOT WASTE YOUR MONEY ON AMERICAN TOURISTER luggage! The outside shows minimal wear and the inside is old, but not damaged. We use cookies to ensure that we give you the best experience on our website. Customers can call at +1224-648552 to contact a service representative and avail support.Warranty Service: American Tourister offers warranty services for luggage parts, handles. 2. zip not running smoothly . You can make purchases through Master Card, Visa, American Express, Discover, Diners Club or JCB. I purchased a AT carry on with detachable briefcase at Changi airport 1.5 years ago. Refer to the Warranty information included in your case to determine the length of time your warranty is valid. 110 I have given my suitcase (mark spinner 4 wheel) to VIP Gallery, K C Plaza Compelx, Jammu on 15th April 2012 for repair (product was with in warranty) but till date (it is 4th August 2012) i have received only false promises & dates but no credit note or repaired bag in return.