If you would like to exchange/return any item(s), please contact customer support via email at support@thegldshop.com, or via our customer support chat line. This product is covered under the Cernucci Guarantee-, ry to any other country, including but not limited to; the US, Canada, Australia, South Africa or any European country. Not with ZENCHII , what you see is what you get , and nothing less !!!! For occasional wear the 8mm cuban is always a great option, it's a lot more noticeable and makes a greater statement than the 5mm. 
Buy with peace of mind, knowing that this product is covered byTericci's Lifetime Guarantee. The necklace is5MMwidethroughout. / 18 in. Looking forward to wearing it out on the town. 
Therefore, all of our products are covered by a one-year warranty starting from the day when the original order was received. Please allow 4-8 weeks for the production of your custom orders. Material:18K Gold Plated (Solid 14K Available)Stones:AAA Cubic Zirconia(Si1 & VS1 Diamonds Available)Plating process:We use advanced PVD plating. Overnight: 1 Business Day, Standard: 4- 10 Business Days We're a legitimate business, verified by PayPal, Diamond Tennis Chain - Secure Prong Setting, 18K White Gold Plating On Brass - 5 Layers. Buffed to a bright luster, this style secures with a box clasp. Love this chain, had it 2 weeks and havent taken it off, wish i ordered a small length but still, very happy! If you're new to jewellery,we recommend a3mm or 5mm chain to begin with. No risk purchase. From here things start to get real, so the next jump is the Iced Cubans and the Diamond Prong Links. looks good tho. We offer %100 Money Back Guarantee & Lifetime Warranty. All we ask is that that its returned to us in its original condition with all original packaging, within 14 days of delivery. **** is gas bro yall doin sum over there . 
Learn More, - Secure spring clasp mechanism - Prong set, brilliant-cut stones - Highly durable anti-tarnish plating - Icemob logo engraved on clasp - Complimentary premium packaging included, Product Specifications Gold: Real 18k gold / white gold plated Plating: 5x layered + anti-tarnish coating Stones: VVS+ clarity CZ stonesLength: 16 in. The 5mm Tennis Chain is the perfect complement for a clean outfit. If you are using a plain strip of paper, then measure that item with a ruler to determine your wrist size. Love it . Lifetime warranty. Vecetti's Tennis Chains are class leading. You may exchange your purchase within 14 days of the items arriving. We create superior iced products that serve as wearable expressions of the relentless spirit. If the 8mm is to big of a step up in size and you still want something extra we recommend that you go for a pendant. Custom orders will take up to 6 weeks to arrive as these products are made to order and are subject tospecific testing and quality control. JavaScript seems to be disabled in your browser. , shine from every angle, and look indistinguishable when next to real diamonds. Subscribe to our newsletter, you'll get exclusive VIP promotions and discounts! Orders placed after this time will be sent the next day. 
1 & 2 day delivery on all items. If you do not have Paypal, you can easily sign up atwww.Paypal.com. Clasp the diamonds around your neck and watch how your style, formal or casual, transforms effortlessly into a whole new look. 14k White Gold Tennis Chain Real Diamond 5MM 18"-28" 36.4CT, Only registered users can write reviews. Iced out in 5mmround cut stones, this Tennis Necklace isa diverse piece that can be dressed up or down. Looks fantastic great quality. Super satisfied with my purchases. Please. possibly avoid the trouble of return and exchange. If that's still not enough, it's time to ice up. All custom orders take 4-5 weeks for production and delivery. UK Delivery - Free For Orders Over 50 , My favourite necklace! Your custom pendants need time to craft and test; you'll see it's worth waiting for when you receive it. Cast in Solid14K White Goldthis chain is a luxurious piece of fine jewelry. All shipments are insured. After you place your order, we will get ready and ship your package in 48hours. We want you to feel comfortable and confident when shopping at Helloice, thats why we offer an easy 30-day return & exchange policy. Love the necklace, much better quality to the bracelet. Need a classic look with big shine? Standard: 3 - 4 Business Days Cut a strip of paper or a piece of string. Inside the box will be your product, authenticity card and Zenchii jewellery cloth, Giving you the best experience. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. You should definitely try the 3mm Rope or Cuban. In these cases, you can request a proof of delivery certificate from the Royal Mailwebsiteby filling in a signature request form. Items not received but tracking shows they have been delivered. No allergies and it feels good. This may happen when items are sent to places of work. Set the levels and change the game the Zenchii way. 18" - Typically fits on or just beneath a T-shirt collar, a popular size. You will be notified once a refund has been made. Please note we are not responsible for paying any customs charges (import duty or tax) on any exchanges. - Measure the length with a ruler and compare your measurement to our sizing picture. Learn more. 8" - Most popular size, fits a little loose on average builds. was waiting for this restock for a while! Our 5mm TennisChains, available in both gold and white gold, are for you. We'll break it down for you now: 3mm chains / bracelets are subtle, but won't go unnoticed. Be the first in line for new drops, limited offers, and VIP community events, This product is covered by the Cernucci Guarantee, Cernucciships to our EU customers with duty & taxes paid, if delivery is to these territories. Orders received on weekdays beforethe below times will be shipped out the same day. We are unable to ship to: We offer a 14dayexchange or refund guarantee. For anysubsequentexchanges, we will ask you to pay the cost ofdelivery. 
Orders sent back to the warehouse after the 14 day exchange or refund window has passed will be returned to the customer. This product is guaranteed for life - GLD will repair the item should you experience any defects in craftsmanship or breakage. Handcrafted-All of Helloice's Tennis Chains are handcrafted with the utmost attention to detail. The guide flows from the smaller sizes all the way up to our biggest, filter the guide by the bold headlines. Subscribe to receive exclusive drops, jewelry and cash giveaways, and access to the best deals. 
Jewelry built to last. If you are sure that that is not the case, please ensure the billing address matches the payment method you are using, and checkout again. Alternatively, please order again with a Paypal account. 14 days money back guarantee. Helloice fully stands behind the products we sell. All transactions will appear on your statementsasBuccisimo LLC. We willsendthe firstexchange from our warehouse for free. Here at Jewelry Unlimited, we stand behind offering quality diamond jewelry and luxury diamond watches at some of the lowest prices available at both brick-and-mortar retail stores and online. Very well constructed. Crafted in 18k white gold, this anytime dazzler will catch light from all angles. Please note all items must be unworn withoriginal packaging in order to receive an exchange. Skip to the beginning of the images gallery, 14k White Gold Tennis Chain Diamond 5MM 18"-28" 36.4CT. Each diamond is anexcellentround-cut and brings a consistent look when the chain sits on the neck. Timeless piece by 6 ICE - 5mm Round Cut Diamond Tennis Chain in White Gold. We cannot refund or replace lost items until 20 working days after the date of despatch (25 working days for international items) - this is whenRoyal Mailclasses items as being lost. Need a classic look with big shine? The natural progression here is the 3mm & 5mm Tennis chain / bracelet. Okay so you've got your essential jewellery in 3mm & 5mm, but now you need something a little bit extra. We're a legitimate business, verified by PayPal. The length of your paper is equal to the inner circumference shown below. Please note, even if next day delivery is selected for custom products as the shipment method, the 6 week delivery still applies. so leave the rest alone you may pay a little more , but there , you get what you pay for . Care Tips-We strongly recommend removing your jewelry before engaging in any activities that can lead to contact with moisture or friction (ie: washing your hands, sleeping, and showering) to maintain luster and prolong life. Once again another perfect purchase from Z,,,, what more can i say , i expect nothing less you won't the best then leave the rest , all the items that i have got from ZENCHII , have been as advertised . Customers are liable for any duties & taxes incurred once your parcel reaches the destination country. GLD accepts returns/exchanges within 14 days of the date your item was delivered. their prices might just be a little higher than other sellers , but you get what you pay for , and in this case you get the very best and you just can not beat that . Please note we do not refund or replace items that are tracked as being delivered. The model is an average build and is wearing size: 20". We are shipping & operating as usual. exchange or refund guarantee. *** COVID -19 RESPONSE *** Our 5mm TennisChain are for you,Its eye catching round cut CZ Diamonds will catch light from all angles, to keep your neck dancing all day and night. Unique craftsmanship giving it a luxurious texture and shine. Im very impressed with the wonderful craftsmanship of the jewelry, very well done. Very clean jewelry!! - White Gold & Gold-Dipped options come withLab-Created Diamond Stones. Orders received on weekdays before 15:30 GMT will be shipped out the same day. All diamonds are 100% natural, not enhanced in any way. The product description should have the size worn in the photos. We only use VVS+ clarity CZ stones, which means our pieces shine the same or better than most real diamonds. We recommend the 20" chains for a pendant and if you already own a 3mm Rope Chain, youshould get the 3mm Cuban with it. / 24 in. We offer tracked delivery (select it at checkout). We recommend you return your order via a tracked shipping method, or request a proof of postage receipt, as we cannot refund/exchange lost returns. All tags, clips, and packaging must be included. Please be aware this can take 3-10 days after the order arriving. Love the chain I have a lot off Chains and bracelets and these guys sells one off the best things out here big respect to you lot The estimated shipping time begins from the day your order is despatched. Orders placed after 3pm ET will be shipped the following working day. For the best experience on our site, be sure to turn on Javascript in your browser. We have updated the clasp for a cleaner finish. To choose the right size of your bracelet just measure your wrist and choose the size of the bracelet below: Bring your thumb and little fingers together. Love my necklace but only downfall is I brought 5 items and they all come in one small box they should be spread into at least 2, Love it really good quality and always gets attention. 5mm Tennis Chain Simplicity is the ultimate sophistication. Amazing service and amazing quality products, Very good quality, been wearing the chain and bracelet all the time and get a lot of compliments, thanks. For this reason, we always recommend that you get items delivered to a secure address. This product is covered under the Cernucci Guarantee-Cernucci will replace or repair this item should you experience any defects in craftsmanship or breakage. After the production, we will ship it with the shipping option you chose at the checkout. This 14 day window begins after an order has arrived with the customer. All of our jewelry is handcrafted in Florence, Italy. If you're really looking to stand out, Tericci's iced collection has got you covered. All products are supplied with a luxury Zenchii jewellerybox. Please note that during busy periods shipping times may be affected and you may have to check with your preferred courier as to their deadlines. Any Issues, We'll Send You A New Replacement. Will deffo by again. Measure your wrist just below the wrist bone, where one would normally wear a bracelet, with a flexible measuring tape, or a strip of paper. We recommend you return your order via a tracked shipping method, or request a proof of postage receipt, as we cannot exchange lost returns. For the best experience on our site, be sure to turn on Javascript in your browser. Please note we are not responsible for paying any customs charges (import duty or tax) on any returns. ADD 2+ PIECES TO CART ENDS on friday! Each Tennis chain is crafted with several high-quality CZ Stones hand-set on a necklace. Enhanced packaging includes a travel pouch, warranty card and GLD branded stickers. I never took it off since i got it and nothing changed about it. I am unhappy though regarding this as Zenchii return with an e-cheque which is taking over 5 working days to be processed. Pendants are a great alternative and are an easier step up over the 8mm. You will be responsible for all costs and charges associated with returning your order. All orders are shipped directly from our UK warehouse within 24 hours of the order being placed Monday-Friday. Wherever you go, it will shine from all angles. Items must be unworn (apart from trying on). For your convenience, we ship worldwide and offer free standard shipping $50+ for most places. Happy with the delivery but unhappy with the returns! Alternatively, please order again with a Paypal account. You will be responsible for all costs and charges associated with returning your order. However, I did want to return this item. Express: 2 Business Days Vecettisimulate diamonds, shine from every angle, and look indistinguishable when next to real diamonds. of reviewers would recommend this product to a friend, Open user-uploaded video and review in a modal, 5mm Round Cut Diamond Tennis Chain White Gold, 5mm Round Cut Tennis Necklace in Rose Gold w/ Pink Stones, 15mm Prong Baguette Cuban Chain White Gold, 15mm Prong Baguette Cuban Chain 2 Tone White/Rose. Layer it up or wear it alone, you'll turn heads wherever you go. As an introduction to this phase, either start with the 8mm Iced Cuban or the 10mm Diamond Prong Link. 6" - For petite wrists, usually ordered by women. With a thoughtful look, this tennis necklace is a winner all around. 20" - Our most popular size, typically fits 2 inches under the collar. If your piece breaks, we will replace it for free. At Icemob, all our products are coated in 100% real 18K gold, plus an invisible anti-tarnish coating to eliminate fading and tarnishing. You'll receive tracking information via SMS text and/or e-mail. Get Free UK Tracked Delivery (2-4 Working Days). Each piece is 5 times dipped in 18K gold, ensuring maximumprotection and a long lasting shine. Once the order has arrived, please contact us on support@zenchii.com, Any order discrepancies relating to missing and/or lost items must be reported to us in writing via email at support@zenchii.com.
Buy with peace of mind, knowing that this product is covered byTericci's Lifetime Guarantee. The necklace is5MMwidethroughout. / 18 in. Looking forward to wearing it out on the town. Therefore, all of our products are covered by a one-year warranty starting from the day when the original order was received. Please allow 4-8 weeks for the production of your custom orders. Material:18K Gold Plated (Solid 14K Available)Stones:AAA Cubic Zirconia(Si1 & VS1 Diamonds Available)Plating process:We use advanced PVD plating. Overnight: 1 Business Day, Standard: 4- 10 Business Days We're a legitimate business, verified by PayPal, Diamond Tennis Chain - Secure Prong Setting, 18K White Gold Plating On Brass - 5 Layers. Buffed to a bright luster, this style secures with a box clasp. Love this chain, had it 2 weeks and havent taken it off, wish i ordered a small length but still, very happy! If you're new to jewellery,we recommend a3mm or 5mm chain to begin with. No risk purchase. From here things start to get real, so the next jump is the Iced Cubans and the Diamond Prong Links. looks good tho. We offer %100 Money Back Guarantee & Lifetime Warranty. All we ask is that that its returned to us in its original condition with all original packaging, within 14 days of delivery. **** is gas bro yall doin sum over there . Learn More, - Secure spring clasp mechanism - Prong set, brilliant-cut stones - Highly durable anti-tarnish plating - Icemob logo engraved on clasp - Complimentary premium packaging included, Product Specifications Gold: Real 18k gold / white gold plated Plating: 5x layered + anti-tarnish coating Stones: VVS+ clarity CZ stonesLength: 16 in. The 5mm Tennis Chain is the perfect complement for a clean outfit. If you are using a plain strip of paper, then measure that item with a ruler to determine your wrist size. Love it . Lifetime warranty. Vecetti's Tennis Chains are class leading. You may exchange your purchase within 14 days of the items arriving. We create superior iced products that serve as wearable expressions of the relentless spirit. If the 8mm is to big of a step up in size and you still want something extra we recommend that you go for a pendant. Custom orders will take up to 6 weeks to arrive as these products are made to order and are subject tospecific testing and quality control. JavaScript seems to be disabled in your browser. , shine from every angle, and look indistinguishable when next to real diamonds. Subscribe to our newsletter, you'll get exclusive VIP promotions and discounts! Orders placed after this time will be sent the next day. 1 & 2 day delivery on all items. If you do not have Paypal, you can easily sign up atwww.Paypal.com. Clasp the diamonds around your neck and watch how your style, formal or casual, transforms effortlessly into a whole new look. 14k White Gold Tennis Chain Real Diamond 5MM 18"-28" 36.4CT, Only registered users can write reviews. Iced out in 5mmround cut stones, this Tennis Necklace isa diverse piece that can be dressed up or down. Looks fantastic great quality. Super satisfied with my purchases. Please. possibly avoid the trouble of return and exchange. If that's still not enough, it's time to ice up. All custom orders take 4-5 weeks for production and delivery. UK Delivery - Free For Orders Over 50 , My favourite necklace! Your custom pendants need time to craft and test; you'll see it's worth waiting for when you receive it. Cast in Solid14K White Goldthis chain is a luxurious piece of fine jewelry. All shipments are insured. After you place your order, we will get ready and ship your package in 48hours. We want you to feel comfortable and confident when shopping at Helloice, thats why we offer an easy 30-day return & exchange policy. Love the necklace, much better quality to the bracelet. Need a classic look with big shine? Standard: 3 - 4 Business Days Cut a strip of paper or a piece of string. Inside the box will be your product, authenticity card and Zenchii jewellery cloth, Giving you the best experience. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. You should definitely try the 3mm Rope or Cuban. In these cases, you can request a proof of delivery certificate from the Royal Mailwebsiteby filling in a signature request form. Items not received but tracking shows they have been delivered. No allergies and it feels good. This may happen when items are sent to places of work. Set the levels and change the game the Zenchii way. 18" - Typically fits on or just beneath a T-shirt collar, a popular size. You will be notified once a refund has been made. Please note we are not responsible for paying any customs charges (import duty or tax) on any exchanges. - Measure the length with a ruler and compare your measurement to our sizing picture. Learn more. 8" - Most popular size, fits a little loose on average builds. was waiting for this restock for a while! Our 5mm TennisChains, available in both gold and white gold, are for you. We'll break it down for you now: 3mm chains / bracelets are subtle, but won't go unnoticed. Be the first in line for new drops, limited offers, and VIP community events, This product is covered by the Cernucci Guarantee, Cernucciships to our EU customers with duty & taxes paid, if delivery is to these territories. Orders received on weekdays beforethe below times will be shipped out the same day. We are unable to ship to: We offer a 14dayexchange or refund guarantee. For anysubsequentexchanges, we will ask you to pay the cost ofdelivery. Orders sent back to the warehouse after the 14 day exchange or refund window has passed will be returned to the customer. This product is guaranteed for life - GLD will repair the item should you experience any defects in craftsmanship or breakage. Handcrafted-All of Helloice's Tennis Chains are handcrafted with the utmost attention to detail. The guide flows from the smaller sizes all the way up to our biggest, filter the guide by the bold headlines. Subscribe to receive exclusive drops, jewelry and cash giveaways, and access to the best deals. Jewelry built to last. If you are sure that that is not the case, please ensure the billing address matches the payment method you are using, and checkout again. Alternatively, please order again with a Paypal account. 14 days money back guarantee. Helloice fully stands behind the products we sell. All transactions will appear on your statementsasBuccisimo LLC. We willsendthe firstexchange from our warehouse for free. Here at Jewelry Unlimited, we stand behind offering quality diamond jewelry and luxury diamond watches at some of the lowest prices available at both brick-and-mortar retail stores and online. Very well constructed. Crafted in 18k white gold, this anytime dazzler will catch light from all angles. Please note all items must be unworn withoriginal packaging in order to receive an exchange. Skip to the beginning of the images gallery, 14k White Gold Tennis Chain Diamond 5MM 18"-28" 36.4CT. Each diamond is anexcellentround-cut and brings a consistent look when the chain sits on the neck. Timeless piece by 6 ICE - 5mm Round Cut Diamond Tennis Chain in White Gold. We cannot refund or replace lost items until 20 working days after the date of despatch (25 working days for international items) - this is whenRoyal Mailclasses items as being lost. Need a classic look with big shine? The natural progression here is the 3mm & 5mm Tennis chain / bracelet. Okay so you've got your essential jewellery in 3mm & 5mm, but now you need something a little bit extra. We're a legitimate business, verified by PayPal. The length of your paper is equal to the inner circumference shown below. Please note, even if next day delivery is selected for custom products as the shipment method, the 6 week delivery still applies. so leave the rest alone you may pay a little more , but there , you get what you pay for . Care Tips-We strongly recommend removing your jewelry before engaging in any activities that can lead to contact with moisture or friction (ie: washing your hands, sleeping, and showering) to maintain luster and prolong life. Once again another perfect purchase from Z,,,, what more can i say , i expect nothing less you won't the best then leave the rest , all the items that i have got from ZENCHII , have been as advertised . Customers are liable for any duties & taxes incurred once your parcel reaches the destination country. GLD accepts returns/exchanges within 14 days of the date your item was delivered. their prices might just be a little higher than other sellers , but you get what you pay for , and in this case you get the very best and you just can not beat that . Please note we do not refund or replace items that are tracked as being delivered. The model is an average build and is wearing size: 20". We are shipping & operating as usual. exchange or refund guarantee. *** COVID -19 RESPONSE *** Our 5mm TennisChain are for you,Its eye catching round cut CZ Diamonds will catch light from all angles, to keep your neck dancing all day and night. Unique craftsmanship giving it a luxurious texture and shine. Im very impressed with the wonderful craftsmanship of the jewelry, very well done. Very clean jewelry!! - White Gold & Gold-Dipped options come withLab-Created Diamond Stones. Orders received on weekdays before 15:30 GMT will be shipped out the same day. All diamonds are 100% natural, not enhanced in any way. The product description should have the size worn in the photos. We only use VVS+ clarity CZ stones, which means our pieces shine the same or better than most real diamonds. We recommend the 20" chains for a pendant and if you already own a 3mm Rope Chain, youshould get the 3mm Cuban with it. / 24 in. We offer tracked delivery (select it at checkout). We recommend you return your order via a tracked shipping method, or request a proof of postage receipt, as we cannot refund/exchange lost returns. All tags, clips, and packaging must be included. Please be aware this can take 3-10 days after the order arriving. Love the chain I have a lot off Chains and bracelets and these guys sells one off the best things out here big respect to you lot The estimated shipping time begins from the day your order is despatched. Orders placed after 3pm ET will be shipped the following working day. For the best experience on our site, be sure to turn on Javascript in your browser. We have updated the clasp for a cleaner finish. To choose the right size of your bracelet just measure your wrist and choose the size of the bracelet below: Bring your thumb and little fingers together. Love my necklace but only downfall is I brought 5 items and they all come in one small box they should be spread into at least 2, Love it really good quality and always gets attention. 5mm Tennis Chain Simplicity is the ultimate sophistication. Amazing service and amazing quality products, Very good quality, been wearing the chain and bracelet all the time and get a lot of compliments, thanks. For this reason, we always recommend that you get items delivered to a secure address. This product is covered under the Cernucci Guarantee-Cernucci will replace or repair this item should you experience any defects in craftsmanship or breakage. After the production, we will ship it with the shipping option you chose at the checkout. This 14 day window begins after an order has arrived with the customer. All of our jewelry is handcrafted in Florence, Italy. If you're really looking to stand out, Tericci's iced collection has got you covered. All products are supplied with a luxury Zenchii jewellerybox. Please note that during busy periods shipping times may be affected and you may have to check with your preferred courier as to their deadlines. Any Issues, We'll Send You A New Replacement. Will deffo by again. Measure your wrist just below the wrist bone, where one would normally wear a bracelet, with a flexible measuring tape, or a strip of paper. We recommend you return your order via a tracked shipping method, or request a proof of postage receipt, as we cannot exchange lost returns. For the best experience on our site, be sure to turn on Javascript in your browser. Please note we are not responsible for paying any customs charges (import duty or tax) on any returns. ADD 2+ PIECES TO CART ENDS on friday! Each Tennis chain is crafted with several high-quality CZ Stones hand-set on a necklace. Enhanced packaging includes a travel pouch, warranty card and GLD branded stickers. I never took it off since i got it and nothing changed about it. I am unhappy though regarding this as Zenchii return with an e-cheque which is taking over 5 working days to be processed. Pendants are a great alternative and are an easier step up over the 8mm. You will be responsible for all costs and charges associated with returning your order. All orders are shipped directly from our UK warehouse within 24 hours of the order being placed Monday-Friday. Wherever you go, it will shine from all angles. Items must be unworn (apart from trying on). For your convenience, we ship worldwide and offer free standard shipping $50+ for most places. Happy with the delivery but unhappy with the returns! Alternatively, please order again with a Paypal account. You will be responsible for all costs and charges associated with returning your order. However, I did want to return this item. Express: 2 Business Days Vecettisimulate diamonds, shine from every angle, and look indistinguishable when next to real diamonds. of reviewers would recommend this product to a friend, Open user-uploaded video and review in a modal, 5mm Round Cut Diamond Tennis Chain White Gold, 5mm Round Cut Tennis Necklace in Rose Gold w/ Pink Stones, 15mm Prong Baguette Cuban Chain White Gold, 15mm Prong Baguette Cuban Chain 2 Tone White/Rose. Layer it up or wear it alone, you'll turn heads wherever you go. As an introduction to this phase, either start with the 8mm Iced Cuban or the 10mm Diamond Prong Link. 6" - For petite wrists, usually ordered by women. With a thoughtful look, this tennis necklace is a winner all around. 20" - Our most popular size, typically fits 2 inches under the collar. If your piece breaks, we will replace it for free. At Icemob, all our products are coated in 100% real 18K gold, plus an invisible anti-tarnish coating to eliminate fading and tarnishing. You'll receive tracking information via SMS text and/or e-mail. Get Free UK Tracked Delivery (2-4 Working Days). Each piece is 5 times dipped in 18K gold, ensuring maximumprotection and a long lasting shine. Once the order has arrived, please contact us on support@zenchii.com, Any order discrepancies relating to missing and/or lost items must be reported to us in writing via email at support@zenchii.com.