Other than channels for really focused work-related discussion, we have also created some good-reads or knowledge sharing channels on our Slack to encourage teammates to share industry best-practices or if they read across something inspiring. Additionally, other researchers have suggested the best way to overcome hoarding is to tell your team exactly how their knowledge will be used and explain what benefits sharing will bring to the team. The more new things and ideas people learn at work, the more ammunition they have to perform better. So without explicitly emphasizing that knowledge sharing is a priority, its natural for employees to focus on tasks that are more urgent for them. The importance of knowledge sharing. For example, if someone is good with a particular software or knows killer productivity tips, ask them to share their ideas with others. Access our library of whitepapers with best practices from e-learning experts. Knowledge sharing in the workplace can increase productivity, social interaction, and trust among the team. Here are some ways to do that: Whether it is helping new joiners learn about the company, or teaching someone how to use a certain software; teams should be encouraged to share knowledge at all times. Have you heard about the practice knowledge sharing, but not about why its so important for organizations to implement it? The more the seniors get involved in such activities, the more other members will want to do it. It will be useful whenever someone wants to gain knowledge about a particular topic, and what's better than gaining that knowledge from your team members? Set your customers up for success by creating training in Easygenerator. You could also make a resource board on Trello, where members can keep adding resources relevant to a specific topic. With benefits so good, the only question that stands is how to implement knowledge sharing at work. Have you ever heard a colleague speak about a specific topic, and realized you werent aware they knew so much about it? Manager (Lead by Example) 3. Be it for small talk or office work, clear communication is the key to a successful business. See how Kipwise helps you build a team wiki, together with a team process, Create structured and visually appealing content easily, Processes to encourage collaboration & engagement and to ensure content are verified and up-to-date, Knowledge that delivers to you automatically, no need to search, Equip new hires with the essential knowledge they need to succeed in their roles, Help your teammates gain relevant product knowledge to boost work efficiency, Reduce communication lag by ensuring teammates from different sides of the world have access to the information that they need, Centralize and share internal knowledge efficiently with our built-in workflows and powerful integrations, Join 10,000+ users using Kipwise to better share team knowledge, Join 10,000 users using Kipwise to better organize team knowledge on Slack, Try Kipwise - integrated with your favorite everyday tools, how to choose the best knowledge base software, 10 Tips on Creating a Knowledge-Sharing Culture, How to Facilitate Knowledge Sharing in Remote Work, Top 10 SharePoint Alternatives - Updated 2022, Should You Host Your Own Company Wiki? You could offer a bonus or a small gift as a social media shout out or a free lunch coupon. How do you reward knowledge sharing at work? It's the organization's collective efforts that will yield results, not just a few people's actions. A study released by the learning platform provider, Docebo, showed that three out of five employees believed learning opportunities affected their workplace happiness. When you want to build a culture, it should start right from day 1 since someone joins your company. Ideally, when the communication barriers between the employees are managed, knowledge sharing will be a simple process. Take your e-learning knowledge to the next level with expertly crafted guides. Spaces categories allow teams to organize and store information much easier. Inevitably, all the knowledge sharing cannot happen in the office, and if you have a remote team, the process can be a little challenging. Learn how to overcome the most common challenges in e-learning content creation. It also allows for seamless communication between employees. Were happy to help, Become a Teamwork partner or find one near you, Become a Teamwork affiliate today to grow your income, Set your teamand your clientsup for success, better in groups and others in one-on-one sessions. Meetings are optional. Knowledge sharing is when agencies share information, documents, and best practices among themselves to collectively raise the skills and wisdom of the whole team. By dividing the channels by topics, teammates can subscribe to channels they are interested in learning more. A big importance of knowledge sharing in the workplace is that all employees have access to information. Building a knowledge base through a centralized workspace software is a perfect place to start. Employee retention increases by almost 4.5 times when people can freely communicate with one another. 3. Friday aims to change that with an approach that makes knowledge sharing more immediate. As a team lead, consciously create an environment where everyone feels comfortable asking questions, sharing their experience, and ideas. Yes, knowledge hoarding is real, and it's a problem for companies that want to increase the amount of information shared by their teams. For this, you can include different activities in your day-to-day office tasks. Explore our partnership options from reseller to tech integration. So set aside time and create channels to encourage these different forms of knowledge sharing. Youre using tech to organize your day, your calendar, your life; so why not use it to improve communication across different teams. Promote an open-door policy making it easy for people to reach out and ask how something is done. How do you share knowledge in the workplace? A companys most valuable resource is the knowledge of its people. Emotions: What is driving your team or individuals in their specific role? Your team needs to have access to as many channels as reasonably possible to share information in a way they are comfortable with. There are various ways you can do this which include: Instead of blindly searching for ways, ask your team how they want to share knowledge and how they think the workings of the organization can be improved. In this process, employees may get new insights, tips, recommendations, or suggestions about their work, managing tasks, or more knowledge about the industry. Friday is able to do this to help companies stay aligned and share context. If some people are good at public speaking or communication, others might shy away from it. We all know the old adage, knowledge is power but what takes that power to whole another level is when we share it. And when they leave, they take their knowledge with them. This will automatically encourage small talk and knowledge sharing. You can do this at Friday without relegating your value and culture away from your everyday, daily work. how to overcome knowledge sharing barriers, End User License Agreement (EULA) And Data Protection Agreement (DPA). It's essential to create an environment that promotes knowledge sharing, so it becomes second nature for the team. Let us help you get started. Encouraging more knowledge sharing is important for your company because the cost of inefficient knowledge transfer is HUGE. This basically shows a lack of trust within teams which isnt good for the organization. The discussion should stay on topic, and encouraging ideas (good and bad!) Sharing knowledge helps them connect, perform better, and become stronger as professionals. Privacy Policy, on Knowledge sharing: Reward your team when they create and share knowledge. Discover how Easygenerator empowers L&D teams in Consumer Goods. You can even use it to create guidelines, blueprints, and streamline processes. It's like a modern intranet for the distributed age. Its easy to get started, too. Knowledge-sharing software like Teamwork acts as your single source of truth when searching and using process documents or tutorials. It can also be as small as just sharing an article about an interesting tactics that your company may be able to benefit from. In fact, McKinsey estimates that teams spend 20% of their working week searching for internal docs or colleagues to help with specific tasks! It is important that people learn as much as they can in order to improve their knowledge and skills at work. According to research from Human Resource Management Review shows knowledge sharing builds more innovative, creative, better-performing teams. Knowledge Sharing key learning KPI Knowledge Sharing Incentive key learning 2. They dont have to wait until an employee with specific knowledge returns from holiday, or spend an hour looking for the answer to their question. Discover who we are at Easygenerator and why it's our mission to simplify and accelerate learning development. You can also organize trips and picnics (or fun virtual sessions), which strengthen the bonds between the team members. Learn how IT professionals fulfill all learning needs with Easygenerator. If you want to invest in an async-first mindset, consider this tech stack. Here are a few ways to reward knowledge sharing at work: When team members share their knowledge with each other, it shows their willingness to help others and make them feel comfortable at work. Instead of simply stating knowledge sharing is a priority, consider rewarding teammates who actively contribute in shaping the knowledge sharing culture. 36% of those employees surveyed and nearly half of millennials would actually consider leaving a job that didnt offer them any learning opportunities. Also look for kcompany knowledge management tools that offer built-in workflows to remind you to review your content if it is not updated nor reviewed for a set period of time. All right reserved. Whenever there's a knowledge-sharing activity, senior members should be the first ones to begin because, ultimately, their knowledge is being passed on to the juniors and newcomers. Knowledge management is one of the most crucial yet overlooked aspects of workplace progress. All rights reserved. Learn how other companies have benefited from Easygenerator. Seeing that others benefit from their knowledge can be a huge deal especially if you reward them for having shared it. An importance of information sharing is that it makes employees discover that they actually are experts on a certain topic. Knowledge centers act as a single source of truth for the team. Employees who are experts in a specific field often have to answer questions from colleagues, give presentations, or work on courses for the company. Asking team members to share their ideas and knowledge with others. Ready to share your knowledge within your company? Some people like to talk to large groups, while others prefer to share information using email or documents. Discover what makes Easygenerator an award-winning authoring tool. Employees have lots of knowledge that is crucial for your organization and their colleagues. Just as mentioned above, one of the challenges of encouraging more knowledge sharing in the workplace is that knowledge sharing is usually not directly tied to employees KPI, so managers should lead by example to show employees that contributing to the company knowledge base is something that is highly valued by the company. So if you want to include it as part of your workplace culture, everyone will have to contribute. Do they feel like they're being heard? Lots of employees have knowledge that is valuable to their colleagues. If your team has remote team members, dont forget to include them when planning knowledge sharing activities and create channels online so they can also share knowledge and learn from teammates effectively as well. Its important that people who have shared their knowledge be recognized for the effort they put in so that it encourages others to do the same. We are only one message away. We are a 100% remote team. That is why knowledge management plays a fundamental role in business success. A phenomenon called knowledge hoarding may be to blame, or something less sinister, like employees not having the necessary tools to share what they know. See how companies use Easygenerator to train partners on their products. The problem is that research shows more information generally leads to less knowledge sharing within a team. Knowledge hoarding happens when employees feel threatened in their role or dont trust that their knowledge will be used wisely. No credit card required. When people talk to each other about their work and non-work-related issues, it helps them share ideas improves the quality of their work in the long run. When our team comes together to discuss ideas, we make sure everyone feels like they can participate, ask questions, and enjoy some pizza! When it comes to knowledge sharing, theres no one size fits all. The same HBR research mentioned earlier found that employees who have cognitively complex jobs tend to share more. Employees who share their knowledge with others do not need as much training because they already know how things work in that organization. At Kipwise, other than our daily standup meetings, we also have longer team meetings bi-weekly to reflect on how we did and share insights on how we can improve. You need to have a plan on how to create, store, and share the knowledge nuggets your team is willing to share. This is a more organized way of transferring knowledge in the workplace where employees are given training or seminars to learn new skills and gain more experience from their colleagues. Its up to you to motivate your team by tapping in things like: Interests: Acknowledge your team member's interests or what drives them. According to a study of 350 companies, longer onboarding programs are associated with stronger talent and business outcomes such as employee engagement, business reputation, quality hires, and the percentage of diverse hires. helps create an environment where participants feel comfortable sharing thoughts and asking questions. Read more about how to overcome knowledge sharing barriers. How can you improve knowledge sharing at work? January 14th, 2021. See how teams in Health & Pharma create and share e-learning in Easygenerator. Or let us help you get started. Giving rewards for certain behaviors increases the chances of other people following the same to reward themselves. Effective communication between the employees is a must for the smooth working of an organization. Thats the key to knowledge sharing: by creating resources that others can use to perform better and learn from, employees deepen their knowledge and gain new insights again and again. Once everyone opens up, it will become natural to educate each other and share knowledge, ultimately helping the team grow professionally and personally. Outsourcing your e-learning production comes with many hidden costs. Business productivity increases by 31% when employees are happy. Positive reinforcement works everywhere, and organizations are no exception. E-learning accessibility: definition, best practices and more. All of these tools have their pros and cons, depending on your company. A team member may be negatively motivated by issues like company hierarchy, frustrations with other departments. (Knowledge Sharing) (1) Onboarding Onboarding (2) Productivity McKinsey 20% (Information) 5 4 (3) 5 (Knowledge Hoarding) 5 =========== 1. It helps them a lot if you create an environment where everybody feels comfortable asking questions and rewarding the employees who are eager to learn. Read articles and insights created by e-learning thought leaders. Knowledge sharing only works if you have a plan. Itll help broaden their knowledge which eventually will help them succeed in their role. The more informed your employees are, the more they can develop creative ideas to grow your business. Your colleagues might feel the same way, even about themselves. A good company knowledge management tool should support powerful search, offers good collaborative features and integrates well with the tools that your team is already using. Encourage a marketing professional to try sales for a few months and vice versa. Make your onboarding process into an interactive one and ask for inputs from your new hires on improving the knowledge sharing process. And how often are they accessed? Knowledge storage: Figure out where your team should store their knowledge to make it easy to share, like Teamwork's Spaces. In this article, we dive deep into knowledge management and knowledge sharing in the workplace for more effective and productive teams. That way, they turn it into an asset everyone can draw from, into collective knowledge their colleagues can apply to their work. E-learning The advice helps the mentee develop the right mindset to perform and be productive. When teams share their knowledge, your company reaps the benefits of everybodys intelligence. People like sharing information differently. That's because knowledge sharing takes more than just posting a comment in a group Slack chat. It's great for nurturing the organization's knowledge bank so everyone can access it even as people come and go. Blog Learn how to make your e-learning content accessible for all learners. Last year, our Engineering team reorganized their workflow into 2-week Scrum cycles after realizing they needed a better way to manage projects. What are the barriers to knowledge management? All rights reserved. These five ways are great to walk the path of knowledge sharing and empower employees to step towards it. How to measure learning impact in 4 simple ways. It takes time for employees to participate in knowledge sharing actively, but it is more efficient in the long run. By sharing knowledge about specific topics, employees can support each other in acquiring a new skill set. See how Easygenerator easily integrates with your learning ecosystem. According to a McKinsey report, well-connected teams see a productivity increase of 20-25%. These actions combined take a lot longer than creating a course. Knowledge sharing within an agency has never been easieras long as you have the tools and the will to tell others what you know. By: In this blog, we'll look at what defines knowledge sharing and also give you five ways to boost your team's ability to actually share knowledge. This is especially true when it comes to senior employees or those who are about to retire. The more time people spend together, the better they get to know each other and the easier it becomes for them to communicate with each other on a professional level when they return to work. Another reason you should incentivize your team to share their knowledge is that it stops them from hoarding it. And one of the best ways to keep them happy is to reward them regularly. But if they share it with their colleagues, their explicit and tacit knowledge will be passed on to others and will stay within your organization. Make it easy for them to distribute their knowledge using team collaboration channels like Chat software. We simplify and accelerate your learning development. Knowing that they are an asset and that they can help out their colleagues can make them feel recognized and can give them a sense of purpose.