That's probably a good way to deal with most error codes on the Pentax pump. Our local utility company (PNM) was offering a rebate of $300 on variable speed/energy saving pumps, so was glad to get that. It may not display this or other websites correctly. Top subscription boxes right to your door, 1996-2022, Amazon.com, Inc. or its affiliates, Pentair SuperFlo VS Variable Speed Pool Pump, 342001, Learn more how customers reviews work on Amazon, See all details for Pentair SuperFlo VS Variable Speed Pool Pump, 342001. I read reports that this can get clogged with debris. Reviewed in the United States on July 28, 2020. I f pushing the mode button does not work ,most likely is a bad touch pad, I still don't know what the error means, so when I hear back from pentair I'll post it here so future people can find it. Yes - if there was a rebate involved. Check plumbing connections and verify they are tight. The negative here and that's a BIG deal is that there is NO provision for freeze protection. When the motor is stopped it is not drawing much current. We are a registered 501(c)3 non-profit that is funded by user donations. This could be caused by normal voltage variation and will clear itself. I opted for the DIY route, knowing I was giving up the warranty with a self-installation. It should always have power supplied to it, meaning it should be installed to the line side of the power supply. Now the timer is still running, but never turns the pump off. It just says prime then sort of clicks and flashes error 0019. I reread the instructions and added water. Very cool operation. Answer questions, earn points and help others, https://www.troublefreepool.com/threads/pentair-superflo-vs-err-0021-plus-water.164075/, Pentair IntelliFlo VS-3050 & VS+SVRS Variable Speed Pump -leaks from housing, https://www.6ya.com/expert/kevin_7b506228149c3829. - Provide details, support with references or personal experience. I think they did this to hide the fact that there was a lawsuit against the company that applied the cement decking. After that see if it comes on by pressing start, November 12, 2007 Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. HTH, SOURCE: Pentair IntelliFlo VS-3050 & VS+SVRS Variable Speed Pump -leaks from housing. I've had an occasional bad drive out of the box. I moved the plastic sheet away from the pool motor fan. My mistake was to allow part of that plastic to also cover the pool pump rear fan. The pool motor is next to the filter. Inspect suction line plumbing and valve(s) for damage or loose, 2. Thanks! But I saved enough money to buy a new pump, if this one should fail. We require that the whole pool be removed. Pentair was a great pump while it worked. The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. Just be sure to ground/bond the system. If this does not work the. that pump impeller is correctly installed. It is the only aspect of my pool that I like. Disabling it will result in some disabled or missing features. Which part of the housing?The back against the motor or against the strainer basket housing?Parts break down for the Pentair IntelliFlo VS-3050 here. Thanks! partially closed valve or dirty pool lter. Attempt to, break up impeller blockages by rotating the motor shaft through the fan cover using a hex-key. Error : E020-0021will not reset after the machine is powered off and on. I applied power to the pool pump and it came back up working. After that see if it comes on by pressing start. Tell us some more! Thus, the pump gave me an error code of 0008. It ran for about 10 seconds before it started smoking in the basket area. On start, the pump does a soft-start ramp up to max speed for priming, 5 min, then it goes into a programmed routine for the rest of the day. I installed a new SuperFlo VS today. This seems to have cleared the communication issue. A little tricky, but not impossible. Please make sure that you are posting in the form of a question. If so, check. Disconnect power at the circuit breaker long enough for the keypad LEDs to turn off. They only give the 3-year warranty with a professional installer. Inspect for and clear any blockage in strainer pot or suction line. Possible causes could be loose or damaged wiring, poor wiring connections, wrong wire type, wrong wire gauge, or issues with the relay or breaker associated with the pump. After that see if it comes on by pressing start Then turn it on and it works fine. 0b AC Voltage Maximum Exceeded: Indicates that the supply voltage is exceeding the operating range of 251v. It wastes water. That's probably a good way to deal with most error codes on the Pentax pump. Disconnect main power by turning off the breaker long enough for the, keypad LEDs to turn off. 19 Motor Start Failure: Could indicate a locked rotor. Your recently viewed items and featured recommendations, Select the department you want to search in, Reviewed in the United States on January 3, 2016. Check for a voltage drop when the motor is running on high speed. Improvement over my old pump in power, efficiency and quietness. After power is reconnected if one of these errors continues to reappear, the drive may, VS Variable Speed Pump Installation and Users Guide, Communication Link between the HMI and Motor control has been lost, : If this error displays multiple times, then there may be a problem, : This indicates that the supply voltage has dropped below the, These errors can occur based on operating conditions, Communication link between HMI and motor control has been lost, Absolute Diode Bridge temperature limit exceeded, Absolute Power Module temperature limit exceeded, Absolute Power Factor Correction (PFC) temperature limit exceeded. I generally run it down around 2000 rpm. This was by far the easiest pump installation of them all; the pump determines all aspects of polarity, voltage and frequency. I hate my pool! Then they charge $110 just to come out and look at it looked for 5 minutes and said you'll have to buy a new one? You may NOT copy or distribute the content that appears on this site without written permission from Fixya Ltd. 2005-2022, Fixya, Ltd. or it's affiliates. JavaScript is disabled. The PVC gluing is a little tougher, but if you have experience with PVC gluing, it shouldn't be a problem. Pentair SPX50 / SPX50H Installation And Service Manual. Pentair Pool & Spa? Basically plug and play at every point. If an alarm is triggered the drive will display a fault code text and the pump will stop running. same happened to us.how to get to hex key thing?? Years ago I had a problem getting my DE filter top section to fit properly. Step 2: Please assign your manual to a product: By entering the Fixya site you declare that you have read and agreed to its Terms. After the connections were made, pump was powered on and a quick clean ran at 3450 rpm (units highest rpm setting). The pump can tell what the voltage is and adjusts things internally. My father was an electrician, and later an Electrical Engineer, so I grew up learning quite a bit about electricity and electronics. Use the error description table below to begin troubleshooting. pump may need to be disassembled (see Pump Disassembly on page 15). Required fields are marked *. If they do not clear after multiple restart attempts the, drive should undergo a hard power cycle. An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard. I f pushing the mode button does not work ,most likely is a bad touch pad. 02 - Absolute Phase current limit exceeded. I had pump running 24/7 due to freeze. At this point, reconnect power to the pump. operationally my pool is clear and have not had any issues with the pump. Workaround : Without it being installed by a licensed pro, there is virtually no warranty. Prior to us buying this house, the former owner applied pebble stone all around the pool. Your email address will not be published. This pump is significantly more expensive. Pentair Superflo VS Pool Pump Error Code 0008. 3. After 20 mins of running, most of the floating debris were cleared off. It would self prime in about 1 minute and everything was happy. I think the only thing I'd say would make it better? Estimated cost is just under $20,000. Communication link between HMI and motor control has been lost, Absolute Diode Bridge temperature limit exceeded, Absolute Power Module temperature limit exceeded, Absolute Power Factor Correction (PFC) temperature limit exceeded, Ensure fan at the rear of pump is spinning. The new pipes must be installed so that when the pump is put into position, the unions are in exactly the right place to screw into the pump. caused by improper installation or improper supply voltage. I bought the pump to try and get my power bill down. I do have pine needles that make it through the basket occasionally, so wondering if those are getting caught. Runs perfectly, programs well, quiet, strong. Disassemble the pump (see Pump Disassembly on page 15) and inspect the impeller and, 0F Absolute AC Under Voltage Detected: Indicates that the supply voltage has dropped below the operating range of, 99v. Automatically senses voltage. As far as I can tell it has the same inlet/outlet locations as my old Hayward. Jun 23, 2019, Try this. reconnected, proper troubleshooting will be required. One comment - the pump had a sticker that said the unions should be tightened hand-tight, plus one turn. The first was purchased in 2017 and lasted through a lot of mishandling such as running it dry, let it freeze over, and a pool that had deteriorated to the point it was no longer usable. As I'm off the grid that is important. This could be caused by normal voltage variation and will clear itself. I checked voltage at the pump and I am getting 230V consistently. What would be the cause of that? Check that pump is spinning by looking at fan on back, of SuperFlo VS Variable Speed Pump. Pentair Intelliflo 4x160 Pool Vs-3050 Pump - If you need clarification, ask it in the. Now it won't even turn the motor on. 19 Motor Start Failure: Could indicate a locked rotor. Reviewed in the United States on May 24, 2021. Not exactly the producta fault but other reviews mislead me. This seems to have cleared the communication issue. Posted by The pool had a diving board at one end so that end of the pool is very deep. 1. It also analyzed reviews to verify trustworthiness. Would I buy it again? Add. Excellent Quality, Excellent Value!!! Otherwise there could be excess voltage drops. Document Details: 20 pages, 1.12 MB filesize. Will try to update review after a months operation for energy efficiency. Just connect two electrical wires (230V or 115V). Electrical hookup was easy. That's ok, don't have to do it too often. The pump worked great but the customer service was zero. I waited for the season to end before writing my review. Reviewed in the United States on January 26, 2022. There's only one power connection. This newest one is quiet, efficient (160 watts at 1200rpm 220volt hookup) and the self timer makes it almost plug and play. Check for blockage in strainer or suction side piping. It is being practiced by thousands of pool owners just like you. My local pool supplier wanted $1200+ for a variable speed pump not including install. Hopefully will warm up soon and I can reset. operating range of 99v. I love my Pentair Superflo VS Pool Pump. Pentair 9302C,9302S Original Instruction Manual. Otherwise there. This seems to have cleared the communication issue. There are a number of cement cracks and the decking slants toward the house. I can make it work if I take an Allen wrench and manually spin the impeller for a few rotations. The pump has adjustable speed with 3 (or 4) time durations. You want all rain water to move away from your house. Then lost power last night for 8 hours. Reviewed in the United States on October 5, 2018. Or with the $800 I saved, I can buy a new pump. I went to turn it on and didn't add water. Our old pump didn't need us to. Our part of the United States has an acute water shortage. You should see all the lights light up and the screen will go into reboot and display the model and whatnot. The email address entered is already associated to an account. Happy Customer. This is not a pleasure to swim in a pool that is shallow at one end and deep at the other. I am using an external timer with the cable that can be found online to keep the pump running when the temperatures dip. We have received a number of bids to get rid of the pool. Why isn't it working? That's easier than re-routing the power wires to the leads that are always hot. You never allow decking to slant toward a house. Pentair WHR5H,10H,15H,20H Installation And Service Manual. Direct 220 line from breaker to pump. If the error continues to appear. Ensure proper pool water level and water is available to the skimmer. with the pumps rotating assembly. sun touch is kinda outdated you should chek out the new easy touch lite set up its a econimical way to up grade and it will give you more user friendly features, Btw, Im available to help over the phone in case u need at https://www.6ya.com/expert/kevin_7b506228149c3829. (Pump Disassembly, page 15) and ensure impeller is correctly installed. Call the installer and have them check it out or have them get a warranty tech from Pentair to fix it. I went to Starbucks and purchased my usual coffee drink, a zebra, grandi, lava hot, 5 an 5 pumps and drove home. Here is a thread that has some answers. After 5 years of "abuse" the bearings simply started sounding like they were giving up. Create an account to follow your favorite communities and start taking part in conversations. I looked down and viewed my mistake of allowing part of the plastic sheet to cover the pool motor fan intake. Is it proper amount of power? It takes a bit of reading the manual to get it programmed right, but I think I've got it now. Learn how your comment data is processed. Don't think so - there are other options out there that are half the cost, including two speed pumps (but not rebate qualifiers). If the error has not cleared then proper troubleshooting will be. Product arrived in perfect condition. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. If so, disassemble pump. If leak is on the back of the housing - shaft seal. Reviewed in the United States on September 7, 2017. Reviewed in the United States on November 12, 2021. One of the best purchases I have ever made. on socket and that there is no damage to the cable. Your answer needs to include more details to help people. Hold down the 1 button and the plus and minus button at the same time for about 5 seconds. Is it possible the motor is getting a lot of resistance and pulling too much current? Inspect for blockage in discharge piping including partially closed valve, VS and SUPERMAX VS Variable Speed Pumps Installation and User' s Guide, Sump pumps, vertical float switch, automatic (8 pages), Submersible sewage ejector pump (28 pages), Variable speed So, I pressed a lot of control buttons which depleted the internal power supply of voltage and the display went blank showing that I had truly shut off power to the motor. Not bad. The second and third speeds are really quiet; the high speed is not quite as loud as my old pump on high - but it's not too much quieter than that was. 02 Power Module Over Current Detected: If this error displays multiple times, then there may be a problem with the, pump's rotating assembly. Title : E020-0021 Ran fine all summer. Note that the rebate offered by the manufacturer is only good if you buy it at a brick-and-mortar store - not online. 21 Communication Link between the HMI and Motor Control has been lost: Remove the top cover from the drive, and inspect the jacketed wire on the backside of the keypad. I've had this in use now for almost 6 months. This may be the problem you are experiencing. Installation took me 3 hours. When I opened it, there was a black dust. Reviewed in the United States on September 18, 2019. Not worth it, in my opinion. The last Pentair lasted >10 years so not complaining. The company that put the pool in did not have a license. I do like that this pool pump is quieter than the one I was using before which was on its last legs. It was fairly simple, the most difficult part was the plumbing. after power is reconnected, the drive may need service. So far, very happy with the purchase. Was able to finagle the wires through after about 15 mins of trying and connected directly to the post (no need for the provided extension wires). Improved H1; July 11, 2022, Your email address will not be published. Or if the leak is on the front the replace O-Rings #10 or #23 in diagram. Simple to install. This wasn't a direct PVC connection replacement, but very close. Being off the grid, 1 hour from the nearest town, what pool guy is going to come out and install it? I've installed several pool pumps in my life (I live in Florida and have had 4 pools in over 30 years). Are you checking the pump voltage when it is running? Somewhat more difficult is the PVC piping. I immediately turned it off. - Better answers use proper spelling and grammar. Haven't had any other issues so far. And, if you buy the extended warranty, you MUST get a pool company/pro to install it for you (which I did). Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also occured to me to get a vacuum cleaner with a hose attachment and vacuum out the pool pump fan opening. No problem, it didn't leak. Document Details: 16 pages, 925.71 KB filesize. Now the bottom line: I gave up the 3-year Pentair warranty by self-installation. I fixed the problem but ever since I have put a plastic sheet up to protect the motor from getting wet from the filter. Press J to jump to the feed. Product : imageRUNNER C2880 / C3380 / C2880i / C3380i If you can replace a light switch and an electrical outlet in you home, you can probably wire in this pump. I think it's a rip-off from the local pool company to charge $1500 for a pump that they can probably order for less than the $780 I paid. Ooops. So bottom line is that they want $1,640 to install a pump that I can buy for less than $800. Would I pay $600+ for it without a rebate? Wiring is dirt simple. Document Details: 12 pages, 1.05 MB filesize. The pump has a built-in on/off switch with soft-start (very nice). Ensure that the 5-pin connector is properly plugged into the. I ditched my 24 hour time and an outdoor switch when I installed this pump. In this case cleaning the Dust Proof Glass fixed the error.Check the Dust Proof Glass for soiling.The glass is located under each unit and may have toner spilled on it. You are using an out of date browser. I am running it on the default setting (2hrs at 3000 rpm, 10 hours at 1400 rpm, and 2 hrs at 2200 rpm; operating from 8am-10pm). I had just switched out my Nautilus FNS 48 DE filter elements and put in the required DE powder.