They solved our problem very quickly and with a smile. the view is fantastic if you have lake view room. Best regards, Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. . Dear Susan Z, with regards to your review, we are very sorry to hear such bitterness in your comments. I will proudly share your compliments with my cherished team! Kindest regards, Robert Webber GM, We only spent one night here, but the hotel was fantastic. There are no cribs available at this property. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. balconies, while Classic rooms have city views with no balconies. The 53 guest rooms and, Piazza Camillo Benso Conte di Cavour 1, Como 22100, Italy. The Como Nord We remain at your disposal. We strive daily to improve our quality and often find inspiration from suggestions indicated by our guests. The bathroom was adequate but not well ventilated. we have several rooms with the chance to put a third bed or open the sofa bed. Matteo Rota, Gent.mi, The Barchetta Excelsior offers several on-site dining choices. (score from 780 reviews). All distances are measured in straight lines. We would like to book the standard room. Super location, close to train, ferries, and shopping. We would like to thank the staff for a terrific vacation at your hotel, especially Michela and Mateo. We hope to welcome you back soon! Asked about: Double Room with Lake View You'll receive an email as soon as the property answers your question. Spend a bit more for a balcony roim, it's well worth it. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. They were always very friendly and accommodating, from directions to recommendations to printing travel documents, they were always helpful. Nothing more. The upper-middle-range Hotel Como might be a bit far from Lake Como, but a 2016 renovation has made this into a mostly modern hotel with a rooftop pool serviced by a garden bar, as well as a small gym, meeting room, lobby bar, and free, Hotel Villa Flori is an upscale boutique hotel located on the western shores of Lake Como, between Como and Cernobbio. To edit a review youve already submitted, contact our Customer Service team. We are very happy to know that you had a delightful stay with us at the Barchetta Excelsior and your positive feedback is much appreciated. The receptionist advised that as we had a green pass we should just go elsewhere. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Claim your listing for free to respond to reviews, update your profile and much more. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Cavour, with interactive whiteboards, DVD The restaurant is simply perfect, serving delicious food and wine with great, professional service. If you buy something through our links, Oyster may earn an affiliate commission. Please enter a valid email address. Lock in a great price for Hotel Barchetta Excelsior rated 8.2 by recent guests! Certain services and amenities may be reduced or unavailable as a result. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Staff was super professional, friendly & helpful. All extra beds are subject to availability. Please note that all Special Requests are subject to availability and additional charges may apply. Matteo Rota, Buonasera, Please allow me to clarify the situation for fellow readers. Upper-floor rooms (all Suites are on the top floor) offer the best views, and they're less noisy. The breakfast buffet served in an almost floodlit room (in stark contrast to the reception) was just ok. Why the only heavy milk jug was near the cereal but fully 10 metres from the coffee remained a logistical mystery. What are some restaurants close to Hotel Barchetta Excelsior? Dear thewees, thank you so much for your review. We confirm is it possible to iron at the front desk in a private room, but for safety and security reason not in the room. A true asset to the hotel. Try again. we have two rooms disabled friendly and both are city view on first and second floor. We were told not to tell anyone we had Covid nor where we had stayed. our Standard Rooms have a view on the city. Thanks! The most helpful contributions are detailed and help others make better decisions. The Linens were top of the line. informal lunch, with outdoor seating available at times, and in the evening becomes a romantic, candle-lit dinner spot. 1563710|2,1569930,1561630,1542720,1550830,1553180,1560740,1563880,1569930|1,1557080,1568250|3,1563710,1557030,1565670,1565870,1565870|4,1550830|3,1568250,1561950,1561220,1565080,1566560, Hotel Barchetta Excelsior (Hotel), Como (Italy) Deals, Personal or sensitive info (e.g. All lake view rooms have balcony except 1st Floor. Do you offer transfer from bergamo airport? I would highly recommend staying here than elsewhere on the lake as the easy access to the lake boats and old town provide a much broader range of scenery and restaurant options than staying in a town like Bellagio. Rooms are spacious, though The included breakfast was great, could not ask for more. Top room amenities include a minibar, air conditioning, and a flat screen TV. Ltd. All rights reserved, Piazza Cavour 1, Como, 22100, Lombardy, Italy. We will definitely use your comments to ensure a much more consistent approach for the future. I will gladly share your compliments with my team and especially with Michela and Matteo. We were a problem she definitely did not want. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Most of the lake view rooms has balcony, Its been over 24hrs since I showed them the burnt dress with no solve from their side (2) The lady at the front office today (26July 9pm) behaved as if it was my fault to not carry the receipt for the burnt dress to prove its cost (3)God forbid if you expect to use iron coz they only have one and that resides in a room next to reception you have to take your turn come down and use it !! Best regards, Is parking available at Hotel Barchetta Excelsior? My husband and I arrived at this hotel in full health on 23rd December 2021. Yes, it is 0.1 miles away from the center of Como. Breakfast was also of high quality. From that moment we were treated no better than Lepers. Matteo Rota, Buongiorno, that can be combined to form a double bed, though the hotel does offer a Check your selected option for more info. yes, our Junior Suites have lake view. On 27th December 2021 a local chemist advised we both tested positive for Covid and were highly contagious. Thanks. language, whether its just a rating or contains comments as well, etc.). Thank you also for the special mention for Michela and Matteo, they are both great assets to the hotel. great location near the Ferry ride and city center. Barchetta Excelsior is conveniently located for visiting the city of Como. Best regards For dining, the Bistro serves a light confermiamo che il nostro hotel dispone di una Sala Meeting rispondente alle vostre necessit. Best Regards, A city of churches and celebrity-owned villas, all nestled by the crystal-clear waters of Lake Como. They're also applicable regardless of the comment's tone. See more questions & answers about this hotel from the Tripadvisor community. How much is the cost? and the Volta Lighthouse, is within an eight-minute walk of the hotel. When you returned to the hotel after testing positive, you had already checked-out. Respect the privacy of others. All rooms have two twin-size beds When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. more. The only way to leave a review is to first make a booking. If we find any, we delete them and, if necessary, take action against whoever is responsible. The Barchetta Restaurant serves lunch and dinner. BUT hard work, Neither gracefully old nor excitingly modern this hotel falls between two stools. The property usually replies within a few days. Eventuali disponibilit e quotazioni verranno valutate in base alla data richiesta. The excellently equipped rooms provide everything needed for a comfortable stay with an extremely large bed, and a lovely balcony to overlook the square and the lake. our hotel offers a private parking for a daily rate of 20,00. Avoid using profanity or approximations of profanity with creative spelling in any language. Kindest regards, Robert Webber General Manager, Lovely area to stay in. Your positive feedback is well appreciated. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Several restaurants and shops are within a minute's walk of the Barchetta Excelsior. Matteo Rota, Greetings from Como! The view from the balcony was perfect and also sound proof windows protect you from the outside noise., The location is great and easy to walk to everything, and we had a nice view of the lake. Couples in particular like the location they rated it 9.6 for a two-person trip. players, and audio-visual equipment. Piazza Cavour 1, 22100 Como, Italy Jiashibo Service Apartment (Shenzhen Hi-tech Park Branch), Huanlian Lu Caihuang Hotel (Shandong University Honglou), Extended Stay America Suites - Secaucus - New York City Area, Residence Inn Richmond at The Notch Promo Code, Apartment 2 Rooms City New Fes Promo Code, Home2 Suites by Hilton Baltimore/Aberdeen Promo Code, AH 1 Studio Apartment in Shinjuku MK1 Photo, RedDoorz near De Lasalle Dasmarinas Cavite Photo, Hanting Hotel (Gaota Road, Yanqing, Beijing), Staybridge Suites Denver International Airport, an IHG Hotel, The best boutique and shophouse hotels in Shanghai, The Villas at Margaritaville Cap Cana Promo Code, Vallanadu Pannai ( Nature Stay) Promo Code, J5 Villas Holiday Homes - Barsha Gardens Promo Code, La Manga Club Resort - El Coto del Golf 101 Promo Code, disinfected Live in an old folk house Photo. good size bathroom and room. Read more about possible travel restrictions before you go. It costs 20,00 per day. Kindest regards, Robert Webber GM, Good spot but likely better places in Como, Nice location. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I will proudly share your compliments with my cherished team! Location was perfect, right by the lake and in the historic city center. The included breakfast was great, could not ask for more. They'll have to be paid for separately during your stay. Get instant confirmation with FREE cancellation on most rooms! The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. It reflected poor value at around 250 per night plus 24 per night parking at a nearby sister hotel. We gladly accept your sincere feedback and will thrive to improve our quality in the future. Asked about: Standard Double or Twin Room The reason for 4 stars is that the hotel has just one iron and ironing board (poor condition, inexpensive to replace) for the whole hotel. Parking a car in Como is challenging as permits are required. We are very pleased to know you enjoyed your stay with us at the Barchetta Excelsior. Get the travel advice you need. Dear T-ABadour, thank you for posting a review! Ideally, we'd publish every review we get, positive and negative. However, the gloomy reception didnt bode well. Kindest regards, Robert Webber - GM, Hotels near The Mid Life Cyclist - Como to Lake Garda Tour, Hotels near Info Point S. Giovanni Train Station, Hotels near Lake Como Day Trip from Milan. Daniele, Dear Guest Major waterfront construction on front of the hotel. Dear SC_Dave1111, thank you for posting a review! Private parking is available at a location nearby (reservation is not possible) and costs EUR 24 per day. Stairs and elevators lead to the upper We remain at your disposal. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. 2 way cost? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Yours faithfully, Robert Webber General Manager. It is the only hotel in Como with over 50 rooms facing the lake offering a breathtaking view of one of the world's most beautiful sceneries. This property has taken steps to provide more sustainable and eco-friendly travel, When booking more than 3 rooms, different policies and additional supplements may apply, Sign up and we'll send the best deals to you. wall, and a multi-colored glass chandelier hangs over a cluster of maroon leather Thank you also for the special mention for our restaurant. It's housed in a 19th-century villa with charming Old World interiors and exquisite lake views (the highlight for most guests). wooden doors. The positive features were the excellent location in the old city and the housekeeping standards which were faultless. which separates the hotel from Lake Como. Kindest regards, Robert Webber GM. Thanks and kind regards, Hotel Barchetta Team. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Respect the privacy of others. The buffet includes freshly baked croissants, homemade pies, seasonal fruit and much more. The Como Cathedral is about a three-minute walk from the hotel, and the Como-Brunate Guests submit their subscores and their overall scores independently theres no direct link between them. Hi does this room have a view of the Lake? I was refused the use of the bathroom. Check in fast and smooth. If you stayed at this property through Booking.com, you can write a review. Lovely boat ride to Bellagio. Overlooks Lake Como, and is less than a minute from the Please enter the dates of your stay and check what conditions apply to your preferred room. Guests are required to show a photo ID and credit card upon check-in. The shower and amenities in bathroom were great, hot water. , what room accomodates for 2 adults and 1 child (9 yrs old). That's how we know our reviews come from real guests who have stayed at the property. Is Hotel Barchetta Excelsior located near the city center? By proceeding, you agree to our Privacy Policy and Terms of Use. Dear Guest, thank you for your review. Please see our partners for more details. Please tell whether you have disabled friendly room. beautiful view. Thanks! clean and comfortable., The view was beautiful , close to the lake and near to many restaurants, beautiful view. Light meals can be served on the outdoor terrace during the summer season. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. thank for writing to hotel Barchetta. Cordialmente, Check your booking confirmation email to find your booking number and PIN. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Best location close to everything. Barchetta Restaurant, and on the second floor a window-filled breakfast room, with many beige tables and chairs, also doubles as a meeting room, offering panoramic views of Lake Como. our parking is on availability and cannot be booked in advance. ferry and rental boats, More than half the rooms have lake views; some have balconies, Rooms include flat-screen TVs, minibars, and free Wi-Fi, On-site bar, restaurant, and meeting rooms, Guests get special rates at nearby golf courses, Can be difficult to find, as it's in a restricted traffic zone. We trust your overall experience during your stay was satisfactory and we hope you enjoyed your time on Lake Como. If you booked through us and want to leave a review, please sign in first. For further assistance consider us at disposal. Nearby attractions include Cathedral of Como (Duomo) (0.1 miles), Centro Storico (0.09 miles), and Basilica di San Fedele (0.3 miles). The number of extra beds allowed depends on the option you choose. There are beautiful sights around the property - Duomo, and squares and great cafes and pizzerias around the Hotel so the central location makes navigating this part of the lake quite easy. want to consider the nearby Albergo Terminus. Your current language is English (US), Located in the heart of Como, this hotel has an excellent location score of 9.5, Lock in a great price for your upcoming stay. Your current currency is U.S. Dollar, Choose your language. Shame on you. We would not return. Guests are required to show a photo ID and credit card at check-in. Absolutely fantastic hotel. The rest of your accusations are false. Disclaimer: This content was accurate at the time the hotel was reviewed. More modern than the more historic hotels in the area, the Barchetta Excelsior is composed of glass window Next to the lobby is the American Bar, the Bistro, and Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. 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Dear sir, The American Bar, a fully-stocked bar with liquor, wine, The only negative I could say is the furniture in the rooms was dated but the beds must be new -they were super comfortable. This hotel was happy to take our money but never offered any assistance, help or understanding to 2 strangers to the Lake Como area who were now placed in a horrible situation through no fault of their own. Stay here, take a boat to Bellagio. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. of the hotel, and are a good way to explore the villas of Lake Como. location was perfect! Hello! Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. Your question will be published on Booking.com after it's approved and answered. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. clean and comfortable. Some people may find the decor dated, but since I am not a fan of the contemporary minimalistic design I liked it. Own or manage this property? Matteo Rota, Dear Guest, Best location close to everything. Click here to read post guidelines. I ate twice at the restaurant and enjoyed the good food and service. Hotel Barchetta Excelsior takes special requests add in the next step! Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. if the writer is claiming to be someone else). It just needs some TLC. it's according to availability. Regards, thank you! The hotel has two restaurants, a bar, well-equipped meeting rooms, a computer and printer for guests' use, and offers discounts at nearby golf courses. Its clean but could use an update. Staff were overwhelmed and quality of food and beverages suffered. Super location, close to train, ferries, and shopping. Children 18 and above are considered adults at this property. We hope to have the opportunity to welcome you back in the future. Guests seeking a lakefront hotel with a more historic ambience, along with a gym and sauna, might You can only leave a review within 28 days after check-out. I found the staff helpful and efficient. Additional sorting options might be available (by type of traveler, by score, etc). Breakfast was basic, but fine. Not the hotels fault but the noise ruined the potentially best. All rights reserved. Our lake view rooms have balcony, exception made for the first floor lake view rooms, which don't have it. . I will proudly share your thoughts with my treasured team. Booking.com does not accept responsibility or liability for any reviews or responses. Shops, bars and restaurants are available nearby. feature. Reviews are most valuable when they are original and unbiased. All content should be genuine and unique to the guest. third bed and cot if needed. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. A shout out to Michela, Matteo and Nieve!!!!! Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant. Some rooms have a private balcony with views of Lake Como. Every single moment you spend in Como will be unique and unforgettable.